Position Summary
Performs clinic support in both the clinical and administrative areas: In the clinical area the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice participates in the delivery of patient care. In the administrative area the practice assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.
Position: Medical Assistant
Department: Ambulatory Float Pool
Schedule: Part Time
Essential Duties & Responsibilities
- Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.
- Clinical Support: Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families.
- Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings.
- Maintains timely ongoing verbal communication.
- Monitors patient flow including waiting room activity and communicating wait time updates to patients.
- Informs nursing staff, technical staff and/or supervisor of arrival of patients.
- Conducts pre-visit chart review and preparations for upcoming visits, including: Identification and documentation of patient care needs based on clinic guidelines and protocols (e.g. live interpreter needs, Hoyer-lift).
- Enters order for labs and tests to be completed at upcoming visit per clinic guidelines and protocols.
- Greets patient in waiting room and escorts to exam room Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy.
- Assists with intake process in the following areas as determined by departmental needs: Checks two patients identifiers Accurately collects and documents in the medial records vital signs, chief complaint/reason for visit, and medical/family/social history Enter allergies and smoking status Documents current medications and prescriptions that need to be renewed Obtains immunization records/history, and