Medical Assistant (68830)

United Digestive; Braselton (GA); On-site; USD 34,000 - 48,000; Full time

Job summary

United Digestive’s Medical Assistant supports physicians and management with clinical, clerical, and patient-care tasks in Braselton, GA. You will manage charts, handle test orders and results, and assist with in-office procedures while ensuring timely communication with patients and staff.

The role emphasizes high-quality patient service, accurate EMR entry, infection control, and reliable scheduling support across daily clinic operations.

Qualifications

• High school education or GED required.
• Experience assisting physicians in a clinical setting preferred.
• Strong communication with patients and staff.

Responsibilities

• Monitors schedule and organizes patient flow for visits or procedures.
• Accompanies patients to exam rooms and collects history.
• Schedules tests and communicates results to physicians and patients.
• Performs or assists with in-office procedures and ancillary services.
• Manages patient charts and EMR documentation.
• Prepares charts prior to visits and ensures sample meds are up to date.
• Enters prescription refills into the EMR and maintains sterile rooms.
• Responds to emails/voicemails and returns calls promptly.

Skills

Customer service

Compassion

Communication

Prioritization

Multitasking

Reliability

Independence

Education

High School diploma or GED

Tools

EMR system

Job description

Job DetailsJob Location: AGA - Braselton - Hoschton, GA 30548Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: As needed for business requirements.Job Category: Patient Facing - Clinical

GENERAL SUMMARY OF DUTIES:

United Digestive’s (UD) Medical Assistant is responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions.

REPORTS TO: Practice Manager

RESPONSIBILITIES

• Monitors schedule and organizes patient flow for physician office visits or in-office procedures
• Accompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physicians
• Schedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessary
• Performs or assists physician with in-office ancillary services, procedures, and specialty services
• Manages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely manner
• Prepares charts in the EMR prior to the physician visit according to practice process
• Has knowledge of drug uses and dosage requirements; ensures sample medications are up to date
• Enters requests for prescription refills into the EMR
• Performs upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipment
• Accurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or procedures
• Answers emails and voicemails and returns patient calls in a timely and efficient manner

  ADDITIONAL SKILLS AND EXPERIENCE

  • Provide a high level of customer service at all times
  • The ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
  • Displays a professional outgoing warm and helpful attitude
  • Possesses compassion for dealing with people who are ill and need help
  • Plan, prioritize, and complete multiple tasks as delegated
  • Work under pressure; assess, respond to, and communicate issues in a timely manner
  • Communicate clearly with patients and coworkers through the telephone, email, EMR messaging, and in-person
  • Interpret and apply clinical and non-clinical policies and procedures
  • Be reliable, punctual, and able to work independently

  PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS

  Requires sitting and standing associated with a normal office environment. Travel required as business needs dictate.

  Qualifications