Medical Assistant 3

UCSF Health; California (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

UCSF Health Transgender Care is a growing multidisciplinary program delivering gender affirming medical and surgical care. The Hospital Assistant III assists in patient care, data collection, and coordinating services across practices in an outpatient setting.

The role requires graduation from an approved Medical Assistant program, at least one year in ambulatory care, EMR experience, and CPR certification.

Qualifications

• Graduate from an approved Medical Assistant/Medical Administrative Program or equivalent combination of training and experience.
• 1 year of experience as a Medical Assistant/Hospital Assistant in a medical practice.
• Experience in an outpatient practice
• Coordinate NP services, assist patients with office, medications and procedure authorizations and explain process to patients
• Ability to use EMR and perform chart abstraction into EMR
• Current American Heart Association CPR Certification.
• Strong computer skills and use of Microsoft Office
• Ability to prioritize work efficiently
• Excellent interpersonal communication skills and writing skills
• Excellent organizational and problem solving skills
• Must be able to multi-task and be flexible in changing work assignments at short notice, which includes increasing work hours as needed to cover the practice needs
• Ability to work in a fast paced setting
• Coordination of services between multiple practices demonstrable by excellent communication skills.

Responsibilities

• Assist in the delivery of care to patients in the Transgender Care Program.
• Review of systems data collection in support of specialty care services.
• Perform assigned patient care and laboratory procedures in support of the specialty care services provided to patients.
• Mentor staff to promote development of skills to the mentee.

Skills

Interpersonal communication

Writing skills

Organizational skills

Problem solving

Multi-tasking

Prioritization

Adaptability

Team coordination

Education

Medical Assistant program

CPR certification

Tools

EMR

EPIC

Job description

Job Description

JOB SUMMARY UCSF Transgender Care is a growing multidisciplinary group of providers and services at UCSF Health offering gender affirming medical and surgical interventions for adults.Services currently include primary care and hormone therapy, chest surgery, gynecology and gynecologic surgery, vocal health, and reproductive health.Genital surgery (vaginoplasty and phalloplasty) are planned to launch in the near future. UCSF Transgender Care’s mission is to provide high quality, evidence-driven, patient-centered gender affirming medical and surgical care to all transgender, gender non-binary, and gender non-conforming people, to conduct cutting edge research on transgender medical and surgical care, guided by community participation, and to teach our key principles of evidence-based, community-informed transgender care and research to the next generation of medical providers.The program’s vision is to eliminate disparities in access to transgender medical care, and improve the quality and quantity of transgender medical and surgical research.As a patient-centered organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity and excellence that are integral to our mission

Under supervision of the Practice Supervisor/Manager, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, the Hospital Assistant III assists in the delivery of care to patients in the Transgender Care Program.Work includes a variety of personal care and clinical procedures including assuring positive care outcomes. S/he will perform assigned patient care and review of systems data collection in support of the specialty care services provided to patients within the practices. S/he will perform assigned patient care and laboratory procedures in support of the specialty care services provided to patients.S/he is required to adhere to the Telephone and House Standards as adopted by the MedicalCenter. Work also includes mentoring of staff to promote development of skills to the mentee.

QUALIFICATIONS

• Graduate from an approved Medical Assistant/Medical Administrative Program or equivalent combination of training and experience.
• One year of experience as a Medical Assistant/Hospital Assistant in a medical practice.
• Knowledge and abilities essential to the successful performance of the duties assigned to the position.
• Experience in an outpatient practice
• Able to coordinate NP services, assist patients with office, medications and procedure authorizations and explain process to patients
• Ability to use EMR and perform chart abstraction into EMR
• Current American Heart Association CPR Certification.
• Strong computer skills and use of Microsoft office
• Ability to prioritize work efficiently
• Excellent interpersonal communication skills and writing skills
• Excellent organizational and problem solving skills
• Must be able to multi-task and be flexible in changing work assignments at short notice, which includes increasing work hours as needed to cover the practice needs
• Ability to work in a fast paced setting
• Coordination of services between multiple practices demonstrable by excellent communication skills.

PREFERRED

• Experience working with LGBTQ patients
• Familiarity with EPIC
• Bachelorettes degree in health or behavioral science.
• Experience with insurance verification
• Data record abstraction

REQUIRED LICENSES/CERTIFICATIONS

• Current American Heart Association CPR Certification
• Certification from an approved medical assistant program or equivalent combination of training

POPULATIONS SERVED

Populations served: Adult, Geriatric.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html