Medical Assistant 3

UCSF Health; Berkeley (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

UCSF Health is seeking a Medical Assistant (MA) Hub to enhance patient care within the Cancer Services team. You will coordinate between triage nurses, providers, and administrative staff to ensure timely communication and a seamless patient experience across the cancer care journey.

The role supports patient care delivery across multiple ambulatory practices and UCSF Health locations, requiring flexibility and strong clinical knowledge in a dynamic oncology setting.

Qualifications

• Certificate or degree in an accredited MA or related field with healthcare focus.
• Excellent organizational and documentation skills required.
• Proficiency using standard software and EHR systems expected.

Responsibilities

• Coordinate care across clinical and administrative teams for cancer services.
• Serve as link between triage nurses, providers, and staff to ensure timely communication.
• Support patient care delivery across multiple campuses and cost centers.

Skills

Healthcare experience

Time management

Communication skills

Electronic health records

multitasking

Education

MA program certificate or related healthcare degree

Tools

Microsoft Office

Web-based platforms

Job description

Job Description

The Medical Assistant (MA) Hub position is an essential member of the Cancer Services team, dedicated to providing exceptional patient care and ensuring seamless coordination across clinical and administrative functions. Serving as a vital link between triage nurses, providers, and administrative staff, the MA Hub plays a key role in facilitating timely communication, coordinated care, and an outstanding patient experience throughout the cancer care journey.

Job Description

The Medical Assistant (MA) Hub position is an essential member of the Cancer Services team, dedicated to providing exceptional patient care and ensuring seamless coordination across clinical and administrative functions. Serving as a vital link between triage nurses, providers, and administrative staff, the MA Hub plays a key role in facilitating timely communication, coordinated care, and an outstanding patient experience throughout the cancer care journey.

Under the supervision of a clinical leader and in alignment with Ambulatory Services policies and procedures, the MA Hub supports patient care delivery across multiple Cancer Services ambulatory group practices. This role provides coverage for various cost centers within the Cancer Center, including multiple campuses and satellite offices.

The ideal candidate demonstrates strong clinical knowledge, exceptional attention to detail, and a compassionate, team-oriented approach in a dynamic oncology environment. Flexibility, adaptability, and the ability to learn and support multiple specialty practices are essential to success in this role.

Qualifications

REQUIRED QUALIFICATIONS

OR

• All candidates must meet at least one of the following criteria:
  • Certificate of training or graduation from an accredited MA, Home Health Aide, PCA, CNA, dental or paramedic program or college degree in a related field such as community health, infectious disease, public health or health education and 6 months of relevant experience
• 2 years of relevant experience as a Medical Assistant in a hospital or medical practice

• Must demonstrate excellent organizational skills, including the ability to manage time effectively, prioritize tasks, and maintain accurate records.
• Strong computer skills with the ability to efficiently navigate, operate, and troubleshoot standard software applications (e.g., Microsoft Office, web-based platforms, and other relevant tools).
• Ability to communicate effectively in written and verbal communication methods.
• Able to meet physical requirements.
• This position requires flexibility to orient and work at all UCSF Health locations.

PREFERRED QUALIFICATION

• Experience with insurance verification, medical record data abstraction, and or patient financial services strongly preferred.
• Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
• Experience working in Ambulatory medical setting

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html