Job Summary
Under direct physician supervision, assists providers, nurses and allied health personnel in delivering comprehensive, high quality patient care to Kaiser Permanente members.
Essential Responsibilities
- Assists the physician in providing comprehensive medical care to targeted patient population in the ambulatory clinic setting by:
- Preparing the patient for the medical examination.
- Performing rooming-in, screening activities and patient histories for the appropriate to patient population.
- Performing assigned clinical tasks and/or procedures.
- Set up patient for virtual visit in clinic.
- Turnover room following patient visit.
- Serve as chaperone for exams if requested by patient.
- Assisting with scheduling follow-up appointments and activities as recommended by the physician.
- Performs clinical tasks and/or procedures appropriate to targeted patient population under the delegation and supervision of a licensed physician.
- Immediately notifies physician or other licensed health care provider of patients observed to be in distress.
- Documents all care given and actions taken on behalf of the patient in KP HealthConnect.
- Facilitates smooth and efficient operation of the clinical department by monitoring the flow of patients and intervening as appropriate to minimize wait times and promote a positive experience for the patient.
- Assists with inventory and requisition of required supplies; keeps exam and procedure rooms adequately stocked at all times.
- Engages in positive interactions with Kaiser Permanente members, visitors and fellow staff members at all times.
- Monitor and manage refrigerated medications under the supervision of the practicing physician.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
- Administers medications per KP policy and using the 5 rights of medication administration.
- Performs basic diagnostic and laboratory tests and specimen collection per KP policy and CLIA regulations.
- Assist with routine patient education and self-care instructions as directed by providers.
- Performs other duties as assigned.
Week 1 :mon, tues, wed, thurs; Week 2: mon, tues, wed
Secondary Departments: OBGYN and Internal Med
Basic Qualifications
Experience
Education
- Graduate of an accredited Medical Assistant Program that includes phlebotomy training.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Additional Requirements
- Completion of all Kaiser Permanente Medical Assistant required competencies within the first sixty (60) days of employment, and annually thereafter.
- Effective interpersonal and customer service skills.
- Effective communication (written and oral) skills.
- Proficiency in the use of applicable computer software.
- Problem solving skills.
- Ability to work independently and as a member of a team.
- Must be able to work in a Labor/Management Partnership environment.
- Must maintain certifications current and complete annual CEUs to meet CLIA regulations and/or licensing requirements.
Preferred Qualifications
- Minimum one (1) year of full-time experience as a nursing/medical assistant OR relevant experience OR successful completion of a Kaiser Permanente externship preferred.
- Proficiency in documenting in an electronic medical record system preferred.