Medical Assistant 2

University of Miami; Plantation (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

The University of Miami UHealth Plantation Clinic is seeking a Medical Assistant 2 to perform multi‑skilled tasks and support care delivery under supervision of a licensed physician.

The MA 2 provides hands‑on patient care, assists with examinations, nursing procedures and clinical documentation in a fast‑paced setting.

Qualifications

• High school diploma or equivalent required.
• Graduate from an approved Medical Assistant educational programme recognised by the USDE.
• Minimum of 2 years previous experience.
• Certification options include CMA, RMA, CCMA, NCMA, NRCMA.

Responsibilities

• Assist providers with physical examinations and prepare treatment/exam rooms.
• Perform vital signs, EKG, phlebotomy and document in patient records.
• Maintain accurate and complete patient records and documentation.
• Order, stock and inventory supplies and assist in clerical duties.
• Ensure HIPAA compliance and uphold patient confidentiality.
• Communicate clearly with patients, families and clinical team.

Skills

Communication skills

Time management

Professional ethics

Confidentiality

Education

High school diploma or equivalent

Graduate from an approved Medical Assistant educational programme recognised by USDE

Job description

The University of Miami UHealth has an exciting opportunity for a Medical Assistant in their Plantation Clinic location. The Medical Assistant 2 performs multi-skilled tasks to assist the medical providers. The Medical Assistant 2 assists patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The Medical Assistant 2 provides hands‑on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The incumbent adheres to ethical and legal standards of professional practice, recognise, respond to emergencies, and demonstrate professionalism. The role provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The Medical Assistant 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

Core Job Functions:

• Utilises creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
• Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
• Prioritises and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.
• Contributes to team building by participating in unit/clinic programmes and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilises available technology resources for communication, documentation and locating pertinent information regarding clinical situations, diagnosis, and treatments.
• Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Performs professionally within their clinical scope of practice skills utilising State, Federal and University of Miami’s standards, guidelines, relevant statutes, rules and regulations. Incorporates protocols and standards of care into daily practice.
• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self‑esteem.
• Abides by the standards for ethical behaviour, therapeutic communication and protecting the privacy of patient information.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Perform vital signs, EKG, phlebotomy and document in patient’s medical record.
• Cleans and/or sterilises medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work.
• Maintains accurate and complete patient records and documentation. Orders, stocks and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

Important Note: Medical Assistants 2 (MA 2) working in Hospital‑based units will not perform any type of medication administration.

This list of duties and responsibilities are not intended to be all‑inclusive, it may expand to include others, as necessary.

Core Qualifications:

Education:

• High school diploma or equivalent
• Graduate from an approved Medical Assistant educational programme recognised by the U.S. Department of Education (USDE).

Certification and Licensing:

Approved MA Certifications:

• CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)
• RMA- Registered Medical Assistant - American Medical Technologists (AMT)
• CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)
• NCMA - National Certified Medical Assistant (NHA - NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Note: MA - Medical Assistant without an approved certification must:

provide proof of completion, from an approved educational programme sign an agreement statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire as a condition of continued employment.

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
• HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification

Experience:

• Minimum of 2 years previous experience

Knowledge, Skills and Attitudes:

• Strong, effective communication skills with patients, families and clinical team
• Ability to adapt and exhibit flexibility to handle new, different or changing environments
• Demonstrates strong time management skills to prioritise and act proactively
• Ability to uphold professional ethics and maintain patient confidentiality

This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessar

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university‑based health system, provides leading‑edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical centre, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub‑specialities, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff