Medical Assistant 2

US Foot & Ankle Specialists; North Carolina; Hybrid; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a Medical Assistant 2 to support physicians with hands-on patient care and front-desk duties in a hybrid setting. The role combines clinical tasks with scheduling, check-in, and patient communication to ensure smooth daily operations.

The ideal candidate has a Medical Assistant program or 2+ years of clinical experience, basic insurance knowledge, and proficiency in EMR systems and Microsoft 365. Travel between local offices may be required.

Qualifications

• High School Diploma or GED required or equivalent.
• Completion of a Medical Assistant program or 2+ years of clinical experience.
• CMA or RMA certification preferred but not required.
• Strong multitasking, communication, and customer service skills.
• Experience with EMR systems, medical terminology, and basic insurance processes.
• Ability to work in a fast-paced environment and assist wherever needed.
• Ability to travel between local office locations, as needed.
• Proficient in Microsoft 365 products (Word, Excel, Outlook, Teams).

Responsibilities

• Welcome patients, room them, take vitals, update medical history, and prepare them for exams.
• Assist providers with injections, wound care, nail care, minor procedures, and in-office surgeries.
• Apply DME, strappings, and pads; take X-rays; prepare and submit lab specimens.
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness.
• Answer phones, schedule appointments, manage provider calendars, and handle patient check-in/out.
• Verify insurance, referrals, and authorizations; collect copays and patient balances.
• Maintain and update patient records through scanning, faxing, and data entry.
• Support billing follow-ups, orthotics tracking, and end-of-day documentation.

Skills

Multitasking

Communication

Customer service

Medical terminology

Insurance processes

Teamwork

Travel between locations

Education

High School Diploma or GED

Tools

EMR systems

Microsoft 365

Job description

US Foot & Ankle Specialists is looking for a Medical Assistant 2 to join our growing podiatry practice. If you enjoy working directly with patients, supporting physicians, and being part of a team, we'd love to meet you!

As a Medical Assistant 2, you'll support physicians with hands-on patient care and provide front desk support such as scheduling, check‑in, and patient communication. You’ll use both your clinical skills and your administrative strengths. This hybrid role is perfect for someone who enjoys variety and wants to be cross‑trained in multiple areas of the office.

Essential Functions/Responsibilities (other Duties May Be Assigned)

• Welcome patients, room them, take vitals, update medical history, and prepare them for exams
• Assist providers with injections, wound care, nail care, minor procedures, and in‑office surgeries
• Apply DME, strappings, and pads; take X‑rays; prepare and submit lab specimens
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness
• Answer phones, schedule appointments, manage provider calendars, and handle patient check‑in/out
• Verify insurance, referrals, and authorizations; collect copays and patient balances
• Maintain and update patient records through scanning, faxing, and data entry
• Support billing follow‑ups, orthotics tracking, and end‑of‑day documentation

Required Skills And Experience

• High School Diploma or GED
• Medical Assistant program completion or 2+ years of clinical experience
• CMA or RMA certification preferred but not required
• Strong multitasking, communication, and customer service skills
• Experience with EMR systems, medical terminology, and basic insurance processes
• Ability to work in a fast‑paced environment and assist wherever needed
• Ability to travel between local office locations, as needed
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams

Benefits Offered

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Physical Requirements

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments