Medical Assistant 2

US Foot & Ankle Specialists; Matthews (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a Medical Assistant 2 to support physicians with hands-on patient care and front desk duties in a busy podiatry practice. This hybrid role offers variety, combining clinical tasks with scheduling, check-in, and patient communication.

You will assist with injections, wound care, X-rays, and in-office procedures, while also managing insurance verification, copays, data entry, and daily documentation. Travel between local office locations may be required.

Qualifications

• High School Diploma or GED required.
• Medical Assistant program completion or 2+ years of clinical experience.
• CMA or RMA certification preferred but not required.
• Demonstrated multitasking and strong communication skills.
• Experience with EMR systems and medical terminology.
• Knowledge of basic insurance processes.
• Ability to work in a fast-paced environment and assist wherever needed.
• Willingness to travel between local office locations.
• Savvy with Microsoft 365 (Word, Excel, Outlook, Teams).

Responsibilities

• Welcome patients, room them, take vitals, update medical history, and prepare for exams.
• Assist providers with injections, wound care, nail care, minor procedures, and in-office surgeries.
• Apply DME, strappings, and pads; take X-rays; prepare and submit lab specimens.
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness.
• Answer phones, schedule appointments, manage provider calendars, and handle check-in/out.
• Verify insurance, referrals, and authorizations; collect copays and patient balances.
• Maintain and update patient records through scanning, faxing, and data entry.
• Support billing follow-ups, orthotics tracking, and end-of-day documentation.

Skills

Multitasking

Communication

Customer service

EMR systems

Medical terminology

Insurance processes

Fast-paced environment

Data entry

Microsoft 365

Education

High School Diploma or GED

Medical Assistant program completion or 2+ years clinical experience

CMA/RMA certification preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

US Foot & Ankle Specialists is looking for a Medical Assistant 2 to join our growing podiatry practice. If you enjoy working directly with patients, supporting physicians, and being part of a team, we'd love to meet you!

As a Medical Assistant 2, you'll support physicians with hands-on patient care and provide front desk support such as scheduling, check-in, and patient communication. You’ll use both your clinical skills and your administrative strengths. This hybrid role is perfect for someone who enjoys variety and wants to be cross-trained in multiple areas of the office.

Essential Functions/Responsibilities (other duties may be assigned):

• Welcome patients, room them, take vitals, update medical history, and prepare them for exams
• Assist providers with injections, wound care, nail care, minor procedures, and in-office surgeries
• Apply DME, strappings, and pads; take X-rays; prepare and submit lab specimens
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness
• Answer phones, schedule appointments, manage provider calendars, and handle patient check-in/out
• Verify insurance, referrals, and authorizations; collect copays and patient balances
• Maintain and update patient records through scanning, faxing, and data entry
• Support billing follow-ups, orthotics tracking, and end-of-day documentation

Required Skills and Experience:

• High School Diploma or GED
• Medical Assistant program completion or 2+ years of clinical experience
• CMA or RMA certification preferred but not required
• Strong multitasking, communication, and customer service skills
• Experience with EMR systems, medical terminology, and basic insurance processes
• Ability to work in a fast-paced environment and assist wherever needed
• Ability to travel between local office locations, as needed
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams

Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments

Travel Required

Yes . To be discussed during interview

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.