Location: Brookside San Pablo Health Center – San Pablo, CA 94806.
Position type: Full Time.
Salary: $21.84 per hour.
LifeLong Medical Care is looking for a Medical Assistant to join a patient‑centered care team in a teaching health center composed of a Family Medicine Provider, medical assistant, and auxiliary staff. The Medical Assistant collaborates with family medicine residents, faculty, and other specialty providers, assisting medical providers with basic clerical and clinical tasks using Electronic Health Record systems.
Benefits
- Medical, dental, and vision coverage (including dependent and domestic partner coverage)
- Generous leave benefits including ten paid holidays
- Flexible Spending Accounts
- 403(b) retirement savings plan
Responsibilities
Administrative
- Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, including tobacco use and patient tracking.
- Assist in patient flow by timely rooming of patients and maintaining an awareness of exam room availability and timing.
- Provide backup for the front desk with answering telephones, medical reception, financial eligibility, cashiering and medical records.
- Perform patient discharge activities, including completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms and other activities as needed.
- Perform other duties as assigned by supervisor.
- Participate actively in team meetings and case conferences.
- Willingness to cross‑train and perform the functions of financial eligibility, cashiering and telephone operations.
Clinical
- Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
- Perform injection of vaccines and basic in‑clinic lab tests including urine dipstick, hemoglobin A1c, regular hemoglobin, rapid strep, pregnancy test and glucose level tests as ordered by provider.
- Perform phlebotomy as needed.
- Perform EKG, ear lavage, audiometry testing and other tests as necessary.
- Assist practitioners during examinations as needed.
- Provide patient education and information as instructed by clinic practitioners and clinic protocols.
- Participate in home visits and street outreach to provide services.
- Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
Medical Office Maintenance
- Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly.
- Clean, sterilize and stock reusable instruments as needed.
- Test medical and laboratory equipment in accordance with regulatory guidelines.
- Keep all clinic areas neat and clean at all times.
Other Qualifications
- Ability to prioritize competing work demands and tasks from clients or staff.
- Ability to work effectively and calmly under pressure in a positive, friendly manner.
- Strong organizational, administrative and problem‑solving skills, and ability to be flexible and adaptive to change.
- Ability to seek direction/approval from essential matters yet work independently, using professional judgment and diplomacy.
- Work in a team‑oriented environment with a number of professionals with different work styles and support needs.
- Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
- Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
- Make appropriate use of knowledge, expertise, and connections of other staff.
- Be creative and mature with a “can do” proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
- High school diploma/equivalent and completion of an accredited Medical Assistant Program.
- Minimum of one year of experience in a community clinic or medical office setting.
- Proficient in Microsoft Office and the internet.
- Current CPR from an AHA approved organization.
- Ability to lift 25 pounds.
- Bilingual in English/Spanish (required).
Job Preferences
- Bachelor’s Degree in health care or a related field.
- Preferred certifications: American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), or California Certifying Board of Medical Assistants (CCMA).
- Experience with Electronic Health Records and Electronic Practice Management systems.
- Experience working with homeless, substance users, HIV (AIDS) infected or psychologically impaired persons.
- Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV (AIDS) infected, and/or psychologically impaired.