Medical Assistant 1 (5233)

Lifelong Medical Care; Oakland (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Flexible Spending Accounts

403(b) retirement savings plan

Job summary

LifeLong Medical Care is seeking a Medical Assistant at the East Oakland Health Center to support patient care in a diverse community. The role emphasizes accurate documentation, efficient patient flow, and back-up front desk duties while participating in team meetings and quality initiatives.

Requirements include completion of an accredited Medical Assistant program and current CPR. The position is full-time (40 hours/week) with benefits and is represented by SEIU-UHW.

Qualifications

• High school diploma/equivalent and completion of an accredited Medical Assistant Program.
• Minimum of one year of experience in a community clinic or medical office setting.
• Current CPR from AHA approved organization.
• Proficient in Microsoft Office and the internet.
• Ability to lift 25 pounds.
• Bachelor’s Degree in health care or related field is preferred.

Responsibilities

• Document patient registration, chief complaint, vital signs, health history in the EHR.
• Assist in patient flow by rooming patients and managing exam room availability.
• Provide back-up for front desk, including telephones, eligibility, cashiering and records.
• Perform discharge activities, referrals, and appointment scheduling.
• Prepare exam rooms and assist during examinations.
• Perform phlebotomy, vaccines, basic in-clinic lab tests and EKG as ordered.
• Provide patient education and participate in outreach and quality improvement teams.

Skills

Customer service

Teamwork

Organizational skills

Communication

Cultural sensitivity

Education

High school diploma or equivalent

Accredited Medical Assistant Program

Tools

Microsoft Office

Electronic Health Records

Electronic Practice Management systems

Job description

Job DetailsJob Location: East Oakland Health Center - Oakland, CA 94605Position Type: Full TimeSalary Range: $22.00 - $22.00 HourlyJob Shift: DayJob Category: Health CareSupporting Community Healthcare is a rewarding role.

LifeLong Medical Care is looking for a Medical Assistant to work at our East Oakland Health Center. The ideal candidate has excellent customer service skills working with diverse populations and previous medical office work experience. Completion of an accredited Medical Assistant program and current CPR are required. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.

Benefits

Compensation: $22/hour.

• medical
• dental
• vision (including dependent and domestic partner coverage)
• generous leave benefits including ten paid holidays
• Flexible Spending Accounts
• 403(b) retirement savings plan

Responsibilities

Administrative

• Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, including tobacco use and patient tracking.
• Assist in patient flow by timely rooming of patients and maintaining an awareness of exam room availability and timing.
• Provide back-up for the front desk with answering telephones, medical reception, financial eligibility, cashiering and medical records.
• Perform patient discharge activities, including but not limited to completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms and other activities as needed.
• Perform other duties as assigned by supervisor.
• Participate actively in team meetings and case conferences.
• Willingness to cross-train and perform the functions of financial eligibility, cashiering and telephone operations.

Clinical

• Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
• Perform injection of vaccines and basic in-clinic lab tests including but not limited to urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test and glucose level tests as ordered by provider.
• Perform phlebotomy as needed.
• Perform EKG, ear lavage, audiometry testing and other tests as necessary.
• Assist practitioners during examinations as needed.
• Provide patient education and information as instructed by clinic practitioners and clinic protocols.
• Participate in home visits and street outreach to provide services.
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.

Medical Office Maintenance

• Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly.
• Clean, sterilize and stock reusable instruments, as needed.
• Test medical and laboratory equipment in accordance with regulatory guidelines.
• Keep all clinic areas neat and clean at all times.

Qualifications

• Ability to prioritize competing work demands and tasks from clients or staff
• Ability to work effectively and calmly under pressure in a positive, friendly manner
• Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
• Ability to seek direction/approval from on essential matters, yet work independently, using professional judgment and diplomacy.
• Work in a team-oriented environment with a number of professionals with different work styles and support needs.
• Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
• Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
• Make appropriate use of knowledge/ expertise/ connections of other staff.
• Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.

Job Requirements

• High school diploma/equivalent and completion of an accredited Medical Assistant Program.
• Minimum of one year of experience in a community clinic or medical office setting.
• Proficient in Microsoft Office and the internet.
• Current CPR from AHA approved organization.
• Ability to lift 25 pounds.

Job Preferences

• Bachelor’s Degree in health care or related field.
• Prefer one of the following three certifications (1) American Association of Medical Assistants (AAMA), or (2) American Medical Technologists (AMT) or (3) California Certifying Board of Medical Assistants (CCMA)
• Electronic Health Records and Electronic Practice Management systems experience
• Experience working with the homeless, substance users, HIV (AIDS) infected or psychological impaired persons.
• Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV (AIDS) infected, and/or psychologically impaired.