Job DetailsLevel: EntryJob Location: Ypsilanti, MI 48198Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: NegligibleJob Shift: DayJob Category: Health Care
Essential functions
- Greets and courteously escorts patient to examination room.
- Determines and documents reason for the visit
- Obtains patient vital signs and accurately documents information in the EMR.
- Performs diagnostic tests and general specimen collection duties (including blood, urine, throat swabs, etc.) or other medical office procedures as clinically indicated/directed by provider
- Completes primary clinical duties including collecting vitals, and completing blood draws, injections, vaccinations, and point of care testing.
- Informs patient of laboratory/diagnostic test results as directed by provider and according to office protocols; communicates with patient regarding provider instructions based on test results received.
- Reviews and reconciles medications with each encounter.
- Administers prescribed medications and vaccines as directed by healthcare provider.
- Actively works to improve practice performance and safety protocols.
- Provides patient/family education as directed by healthcare provider.
- Takes and relays accurate, comprehensive, dated and signed messages in a timely manner.
- Serves as liaison between patient and healthcare provider when necessary. Ensures timely and courteous follow-up regarding patient questions.
- Attends required meetings and training.
- Closes gaps for preventative PCMH measures and quality improvement.
- Ensures complete and accurate documentation
- Compliant with the basic principles of Infection Control and Hand Hygiene practices.
- Maintain HIPPA compliancy and PHI at all times.
- Provide general administrative support to the medical practice.
- Effectively communicates abnormal or urgent clinical findings in a timely manner.
- Adheres to all infection control and safety guidelines
- In smaller clinics and under certain circumstances, the Medical Assistant will assist with administrative functions such as patient registration, check in, and document management.
- Performs other duties as assigned and works within the scope of Medical Assistant role and certification
QualificationsCompetencies
- A strong commitment to service, the mission of Packard Health and addressing the needs of vulnerable persons of the community
- Ability to work autonomously in a fast-paced clinic environment in a courteous and friendly mannerwhile maintaining the integrity of Packard standards.
- Ability and interest to cross-train in other areas of practice
- Demonstrated competency in required medical skills
- Ability to use software as required while performing the essential functions of the job including but not limited to electronic medical records and Microsoft products.
- Excellent communication skills in both written and verbal forms
- Excellent organizational and time management skills to effectively handle multiple priorities, time constraints and ever-changing medical situations.
- Ability to work collaboratively in a team-oriented environment, courteous and friendly demeanor.
- Ability to exercise sound judgment and problem-solving skills.
- Ability to perform mathematical calculations needed during the course of performing basic job duties, i.e.: calculating proper dosages for immunizations.
- Familiar with VFC and MCIR or similar vaccine management systems
- Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
Required education and experience
- High School Diploma or GED.
- Successful completion of accredited/approved Medical Assistant program preferred. (Certified)
- Demonstrated competency in obtaining accurate patient vital statistics (height, weight, blood pressure, temperature, etc.) and patient health history.
- Proficient in medical terminology.
- Phlebotomy (Adult/Peds)
- Valid and current CPR Certification
Additional eligibility requirements
Successful completion of accredited/approved Medical Assistant program through one of the following certifying agencies strongly preferred. (Certified)
- American Association of Medical Assistants (CMA)
- American Medical Technologists (RMA)
- National Center for Competency Testing (NCMA)
- National Health career Association (CCMA)
- National Association of Health Professionals (NRCMA)
- National Association for Health Professionals (NAHP)
- American Medical Certification Association (AMCA)
Previous Medical Assistant clinical experience in an outpatient setting or equivalent combination of education and experience preferred. (Non-Certified)