Medical Assistant

Brandywine Counseling Inc; Wilmington (DE); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Group medical, dental, and vision coverage

34 paid days off annually

Tuition reimbursement

Retirement plan with company match

Job summary

Brandywine Counseling Inc. seeks a Full-Time Medical Assistant for its HEP-C Program in Wilmington, DE. The role involves providing clinical and administrative support to medical providers, engaging with clients compassionately, and maintaining accurate medical records.

The ideal candidate will have a high school diploma, completion of a medical assistant program, and one year of relevant experience. The position offers competitive pay starting at $17/hour and a comprehensive benefits package including health coverage and paid time off.

Qualifications

• 1 year of medical assistant experience required.
• Preferred phlebotomy experience.
• Ability to perform various clinical tasks and maintain documentation.

Responsibilities

• Provide clinical and administrative support to medical staff.
• Engage clients compassionately to support their health goals.
• Maintain documentation in an electronic health record system.
• Assist with scheduling and care navigation.

Skills

Compassion

Clinical support

Flexibility

Infection control

Education

High School Diploma

Medical Assistant Program

CPR Certification

Tools

Electronic Health Record software

Medical supplies for procedures

Job description

Full‑Time Medical Assistant – HEP‑C Program

BCCS is Seeking a Full‑Time Medical Assistant for Our HEP-C Program!

Who we are

Since 1985, Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

What You’ll Do as a Medical Assistant with Our HEP‑C Program

Clinical & Client Support

• Provide high‑quality clinical and administrative support to medical providers and nursing staff while upholding professional and ethical standards.
• Engage clients with compassion, offering information, services, and assistance to support their health goals.
• Conduct client interviews, assist with medical examinations, and prepare clients for physicals.
• Collect and document vital signs, medical history, medications, and allergies.
• Perform EKGs, obtain blood samples, and collect and process specimens (urine, blood, saliva, etc.), as directed by supervisor.
• Perform rapid fingerstick tests.
• Practice effective infection control and maintain a clean, safe clinical environment.
• Maintain accurate, timely documentation in the electronic health record.

Program Coordination & Care Navigation

• Serve as the point of contact for clients enrolled in the Rapid Hepatitis C Treatment Program.
• Schedule appointments, labs, referrals, and follow‑ups as directed by the nurse care manager.
• Communicate with pharmacies and insurance companies to ensure timely medication delivery if instructed by the nurse care manager.
• Assist the nurse care manager and the project coordinator with collecting information for prior authorizations or other activities as needed.

Supply & Equipment Management

• Maintain and inventory clinical supplies and equipment.
• Ensure essential supplies are ordered in a timely manner and stored appropriately.
• Prepare and maintain the lab and phlebotomy areas for daily operations.

Support for the Opioid Treatment Program (OTP)

• Providing information, services, and assistance to clients.
• Monitoring urine drug screens and completing all required documentation and specimen processing.
• Preparing clients for physical exams and supporting medical providers with pre‑visit tasks.
• Verifies information, collected medical history, medications and allergies, obtains vital signs and EKG and collects other information as needed.
• Entering lab results, breathalyzer results, and other clinical data into the client chart as requested.
• Scheduling provider appointments, annual physicals, 180‑day follow‑ups, and other visits as directed.
• Contacting clients for follow‑up as directed by medical providers or supervisors.
• Maintaining a safe facility environment and demonstrating proper use of PPE.
• Ensuring supplies and equipment are stocked and functioning.
• Maintaining CPR certification and recognizing clinical “red flags” that require immediate attention.

Requirements

• REQUIRED: High School Diploma
• REQUIRED: Graduation From a Medical Assistant Program
• REQUIRED: 1 Year Medical Assistant Experience
• PREFERRED: 1 Year Phlebotomy Experience
• REQUIRED: CPR Certification
• PREFERRED: Medical Assistant Certification
• PREFERRED: Phlebotomy Certification
• REQUIRED: Ability to demonstrate flexibility to perform other duties
• Travel will be required

Schedule

• Monday, Wednesday, Friday at the Wilmington location – 2713 Lancaster Avenue, Wilmington, DE, 19805
• Tuesday and Thursday at the Newark location – 24 Brookhill Drive, Newark, DE, 19702
• 5:30 a.m. - 1:30 p.m.

Pay

• From $17/hour
• Commensurate with experience and education!

The compensation package for this position includes:

• Group medical, dental, and vision coverage with low employee costs
• 34 paid days off annually
• Tuition reimbursement
• A retirement plan with a company match of up to 4%
• No weekends!
• Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
• Opportunity for advancement