Medical Assistant

Freeman Health System; Wills (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Freeman Health System is seeking a Medical Assistant to support psychiatric practice patients under physician and APN direction. You will provide patient care, document accurately, and participate in trauma-informed care to support individuals with behavioral health needs.

The role emphasizes collaboration with nurses, physicians, and care teams, ensuring smooth patient transitions, precise data collection, and adherence to office protocols and productivity standards.

Qualifications

• High School diploma or equivalent.
• Certification as a Registered/Certified Medical Assistant in the state of Missouri.
• CPR and First Aid.

Responsibilities

• Meets the total clinical needs of the practice patients as determined by the Psychiatrist or APN in consultation with or as ordered by the psychiatrist physician.
• Reports to the Nurse Coordinator of Adult Psychiatric Practices.
• Performs other duties as assigned by the Nurse Coordinator, doctor or APN.
• Maintains communication with nursing/physician and manages medications and logs as needed.
• Facilitates efficient patient transitions and accurately documents data in the chart/charges.
• Makes appropriate referrals and uses standing orders; ensures timely EHR documentation.
• Engages patients and families in the plan of care.
• Meets productivity standards for the mental health office.
• Performs any other duties as assigned.

Skills

Patient care

Trauma-informed care

Communication

Team collaboration

Education

High School diploma

Job description

Job Description Summary:

The Medical Assistant (MA), as directed by the physician(s), advanced practitioner(s) and/or RN/LPN(s), performs patient care activities for office patients and related non-professional services necessary in caring for the personal needs and comfort of patients. MA provides services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. The MA will report to the Nurse Coordinator of Adult Psychiatric Practices.

Education

• High School diploma or equivalent.

Licenses and Certifications:

• Certification as a Registered/Certified Medical Assistant in the state of Missouri.
• CPR and First Aid

Responsibilities:

• The MA meets the total clinical needs of the practice patients as determined by the Psychiatrist or Advance Practice Nurse in consultation with or as ordered by the psychiatrist physician.
• Reports same to the Nurse Coordinator of Adult Psychiatric Practices but may also report to the Physician or Advance Practice Nurse.
• The MA performs other duties as assigned or directed by the Nurse Coordinator of Adult Psychiatric Practices, doctor assigned to or the APN.
• The MA utilizes proper communication with higher level nursing and/or physician; ongoing maintenance of appropriate medications, maintaining logs for medication samples and other logs as deemed necessary through clinic.
• The MA facilitates efficient transition of patients throughout the office visit. Efficient identification of patient problems; communication of pertinent data to physician/provider; accurate chart/charge preparation and collection of pertinent data.
• The MA makes appropriate referrals, demonstrates proper use of standing orders, and ensures appropriate, accurate, and timely documentation in electronic health records.
• The MA actively engages patients and family and assists in the education of patient’s plan of care.
• The MA meets the productivity standards of the mental health office.
• All other duties as assigned.

Physical Requirements:

• Normal office environment.
• Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting.
• Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
• Requires ability to remain calm during stressful events, to occasionally work irregular hours, and work with exasperated individuals.
• Occasional lifting up to 50 pounds.