Medical Assistant

Ozark Center; Joplin (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

Ozark Center in Joplin, MO seeks a Medical Assistant to support psychiatry and behavioral health services under physician and NP oversight. You will assist with patient care, coordinate with the care team, and help maintain accurate charting and records.

The role requires a high school diploma, Missouri MA certification, CPR/First Aid, and a compassionate, trauma-informed approach. You will work closely with the psychiatric team to ensure safe, respectful patient experiences.

Qualifications

• High School diploma or equivalent.
• Certification as a Registered/Certified Medical Assistant in Missouri.
• CPR and First Aid.

Responsibilities

• Meet the total clinical needs of practice patients as directed by the Psychiatrist or APN.
• Report to the Nurse Coordinator of Adult Psychiatric Practices.
• Performs other duties as assigned by the Nurse Coordinator, physician or APN.
• Maintain communication with higher level nursing and physicians; manage medication logs and related records.
• Facilitate efficient patient transitions and communicate pertinent data to the physician/provider.
• Ensure accurate documentation in electronic health records.
• Engage patients and families in education of the plan of care.
• Meet productivity standards of the mental health office.
• All other duties as assigned.

Skills

Trauma-informed care

Patient care

Communication

Teamwork

Education

High School diploma or equivalent

Tools

EHR systems

Job description

Job Description Summary

The Medical Assistant (MA), as directed by the physician(s), advanced practitioner(s) and/or RN/LPN(s), performs patient care activities for office patients and related non-professional services necessary in caring for the personal needs and comfort of patients. MA provides services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. The MA will report to the Nurse Coordinator of Adult Psychiatric Practices.

Education

• High School diploma or equivalent.

Licenses And Certifications

• Certification as a Registered/Certified Medical Assistant in the state of Missouri.
• CPR and First Aid

Responsibilities

• The MA meets the total clinical needs of the practice patients as determined by the Psychiatrist or Advance Practice Nurse in consultation with or as ordered by the psychiatrist physician.
• Reports same to the Nurse Coordinator of Adult Psychiatric Practices but may also report to the Physician or Advance Practice Nurse.
• The MA performs other duties as assigned or directed by the Nurse Coordinator of Adult Psychiatric Practices, doctor assigned to or the APN.
• The MA utilizes proper communication with higher level nursing and/or physician; ongoing maintenance of appropriate medications, maintaining logs for medication samples and other logs as deemed necessary through clinic.
• The MA facilitates efficient transition of patients throughout the office visit. Efficient identification of patient problems; communication of pertinent data to physician/provider; accurate chart/charge preparation and collection of pertinent data.
• The MA makes appropriate referrals, demonstrates proper use of standing orders, and ensures appropriate, accurate, and timely documentation in electronic health records.
• The MA actively engages patients and family and assists in the education of patient’s plan of care.
• The MA meets the productivity standards of the mental health office.
• All other duties as assigned.

Physical Requirements

• Normal office environment.
• Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting.
• Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
• Requires ability to remain calm during stressful events, to occasionally work irregular hours, and work with exasperated individuals.
• Occasional lifting up to 50 pounds.