Medical Assistant

Valor Healthcare, Inc.; Washington (Washington County); On-site; USD 44,000 - 60,000; Full time

Job summary

Valor Healthcare is seeking a Medical Assistant to join our Community Based Outpatient Clinic (CBOC) in Washington PA. The MA will assist with patient care, exams, and tests under physician guidance and coordinate with the PACT team to develop patient care plans.

Requirements include a diploma/certificate, 2+ years MA experience in primary care, VA credentialing, BLS, and English proficiency. Strong customer service and EMR skills are essential; this is a safety-sensitive position.

Qualifications

• Diploma or certificate from an accredited MA program; phlebotomy certification preferred.
• Minimum two years’ experience as an MA in primary/ambulatory care; VA contract experience preferred.
• Must maintain VA credentialing and a valid state license as required by VA.
• Current BLS certification; ACLS as required by VA contract.

Responsibilities

• Assist with patient care, exams, and ancillary tests.
• Schedule clinic appointments and manage recall/entries.
• Answer phones and relay messages.
• Prepare patient check-in lists with medication information.
• Collect lab specimens (urine, blood, sputum) for testing.
• Operate ECG and other diagnostic equipment.
• Ensure compliance with OIG, JC, EOC and lab standards.
• Provide excellent customer service to patients and colleagues.
• Assist with outreach events to support enrollment initiatives.

Skills

Customer service

Communication

English proficiency

EMR experience

Teamwork

Education

MA diploma/certificate

Tools

EMR systems

Job description

Description

Valor Healthcare is looking for a passionate Medical Assistant to join our team at the Community Based Outpatient Clinic (CBOC) in Washington PA.

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and a world-class patient experience.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Position Overview

As a Medical Assistant, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. ?You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.?

Core Responsibilities

• Actively assists with patient care, physical examinations, and ancillary tests.
• Schedule clinic appointments. Specific responsibilities relative to scheduling, PCMM assignments; outpatient clinic appointment recall additions and edits and making entries into the Electronic Wait List.
• Answers phones and timely relays messages.
• Prints, prepares, and organizes patient check-in list with medication list for the following day.
• Collects lab specimens, including but not limited to urine, blood, and sputum from patients for testing.
• Operates electrocardiograph and other diagnostic equipment to administer routine diagnostic test and treatments.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through the specified VA guidelines.
• Must provide excellent customer service to each patient, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention in appointments, follow‑up visits, or nurse visits.
• Embrace and support new initiatives, whether clinical or operational.

Requirements

Qualifications

• Diploma or certificate of an accredited program as approved by the state. Certified and experienced in phlebotomy preferred.
• Minimum two-years’ experience as an MA in a related primary care or ambulatory care setting; government healthcare environment preferred. Specific requirements could vary based on individual VA contract.
• Must be remain in good standing through the Veterans Health Administration (VA). Credentialing may be required based on the individual VA contract.
• Must comply with and maintain all requirements for a valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
• Proficiency in written and spoken English.
• Strong computer skills, including EMR experience
• Energetic and optimistic demeanor, with exceptional customer service, communication and interpersonal skills
• This is considered a safety sensitive position.

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.