Job Details
Job Location: CARE Center - Washington, Location - Washington, PA 15301
Position Type: Full-Time/Part-Time
Comprehensive Benefits Package
- Tuition Discounts
- Career Advancement
Overall Function
Effectively and professionally communicates via telephone, written and web-based interactions with patients.
Essential Functions
- Schedule patients according to office guidelines.
- Answer incoming calls and return calls to patients as directed in a professional manner.
- Complete initial processing of patients to include vital signs and initial assessments.
- Check laboratory and other clinical results, referring all abnormal findings to appropriate staff.
- Provide therapeutic patient education as directed by clinical staff to patients, families or significant others.
- Assist the Physician or Nurse Practitioner as needed in exam rooms.
- Dispense patient supplies or prescribed medications as directed by the physician following protocols in place for dispensing these items.
- With a physician order give intramuscular or subcutaneous injections following safe clinical practices.
- Follow OSHA guidelines and Universal Precautions in clinical practice by identifying PPE needed and using that PPE as needed in the clinical setting.
- Assist in the completion of the revenue cycle by completing prior authorizations and correspondence between the agency and insurance providers.
- Act as a liaison as needed between the office and outside providers such as pharmacies, medical supply vendors, etc.
- Act as a liaison as needed between the office and outside medical facilities such as hospitals, home care agencies, laboratories, and surgical centers.
- Maintain complete and accurate records, required forms, invoices, charts, files, etc., following agency documentation guidelines.
- Adhere to all policies, laws, regulations, codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
Qualifications
- Successful completion of a certified medical assistant training program. Medical Assistant Certification preferred. Persons with a minimum of 2 years’ actual clinical medical experience as a Medical Assistant may be considered at the discretion of the agency.
- Knowledge of general office procedures.
- Hold and maintain CPR/First Aid Certification.
- Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
- Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.
- Ability to occasionally assist, move, and/or transfer medical and office supplies weighing up to 25 pounds.
- Ability to multi-task and work in a fast-paced medical office.
- Ability to complete basic work on the computer utilizing the EHR, word processing program, send and retrieve emails.
- Able to transport oneself as program needs dictate.
Available Benefits
- Medical and dental benefits for eligible employees.
- Retirement plan with potential for agency match.
- Tuition discounts with partnering colleges and universities.
- Career advancement opportunities.
- Generous time off for eligible employees.
EQUAL OPPORTUNITY EMPLOYER