Medical Assistant

Quantum Health, Inc.; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) employer match

Paid time off & holidays

Tuition reimbursement

Remote work environment

Job summary

Quantum Health is seeking a remote Medical Assistant to support CirrusMD Primary care physicians with administrative and patient-centered tasks. The role requires CMA/CCMA/RMA certification, knowledge of medical terminology, and EHR experience.

You will handle scheduling, inquiries, records, and communications while maintaining HIPAA standards. The position offers competitive compensation, health benefits, 401(k) with employer match, PTO, and education reimbursement.

Qualifications

• Certification CMA (AAMA), RMA (AMT) or CCMA (NHA)
• Knowledge of medical terminology and healthcare procedures
• Familiarity with EHR systems and practice management software
• Organization and multitasking abilities
• Attention to detail and confidentiality awareness
• High school diploma or equivalent
• 5 years clinical experience in primary care
• Experience with telemedicine or virtual support is a plus
• HIPAA training or knowledge of patient privacy regulations
• Ability to work independently with strong accountability
• Excellent English communication skills, specifically phone, written & text skills
• Strong computer and typing skills (Apple based software)

Responsibilities

• Manage patient appointments and scheduling
• Handle patient inquiries via phone and chat
• Update and maintain patient records in electronic health record (EHR) systems
• Coordinate communication between patients and healthcare providers
• Prepare, manage and send out medical correspondence via e-fax
• Assist with prescription refills and prior authorizations
• Provide administrative support to the medical team as needed

Skills

Medical terminology

EHR familiarity

Organization multitasking

Attention to detail

Independent work

English communication

Computer typing

Telemedicine experience

Education

High school diploma or equivalent

Tools

EHR systems

Practice management software

Apple-based software

Job description

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

Description
CirrusMD is the nation’s leading virtual care platform that delivers a chat first experience
to enable providers, payers and employers the ability to offer high touch, personalized
healthcare to their members or employees. The CirrusMD Provider Network is
composed of board certified physicians and health coaches, who all work together to
solve a broad range of acute and chronic needs within one simple encounter.
We are hiring remote medical assistants to support CirrusMD Primary care physicians
with administrative and patient centered tasks.
We are looking for candidates for a full-time position with CirrusMD.

Requirements

• CMA (AAMA), RMA (AMT) or CCMA (NHA) certification
• Knowledge of medical terminology and healthcare procedures.
• Familiarity with EHR systems and practice management software.
• Organization and multitasking abilities.
• Attention to detail and confidentiality awareness.
• High school diploma or equivalent
• 5 years clinical experience in primary care
• Experience with telemedicine or virtual support is a plus.
• HIPAA training or knowledge of patient privacy regulations.
• Ability to work independently with strong accountability
• Excellent English communication skills, specifically phone, written & text skills.
• Strong computer and typing skills (Apple based software)

Job Description

• Manage patient appointments and scheduling
• Handle patient inquiries via phone and chat
• Update and maintain patient records in electronic health record (EHR) systems
• Coordinate communication between patients and healthcare providers
• Prepare, manage and send out medical correspondence via e-fax
• Assist with prescription refills and prior authorizations
• Provide administrative support to the medical team as needed

What’s in it for you:

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know:

• Internal Associates: Already a Healthcare Warrior? Apply internally through Lever
• Process: Application > Recruiter Video Interview > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be equal opportunity employer.
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Use of Technology Notice:

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI-assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information.

Please review the notice here: California Employee and Job Applicant Notice of Collection of Personal Information.