Medical Assistant

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced Medical Assistant/Patient Care Technician to support all disciplines within the department and assist with direct and indirect patient care. The role requires good communication and teamwork, and adherence to infection control and safety procedures.

Responsibilities include taking vital signs, assisting with procedures under supervision, and performing administrative tasks to ensure smooth operations.

Qualifications

• 1 year of experience in medical assistant, patient care tech or equivalent or completed Medical Assistant Externship at Children’s Healthcare of Atlanta.
• High school diploma or equivalent; completion of MA training program or EMT or hospital/physician office-based training as patient care technician or equivalent.
• Basic Life Support (BLS) within 30 days of employment.
• Excellent communication, organizational, interpersonal, and teamwork skills.
• Must pass Basic Windows Skill Assessment at 80%+ within 30 days of employment.

Responsibilities

• Assists in basic delivery of patient care as assigned/directed by licensed professional personnel.
• Completes assigned tasks/orders from provider.
• Demonstrates competency during intake process, including accurate vital signs.
• May demonstrate competency in phlebotomy, simple medication or vaccine administration, spirometry, or radiographs under physician direction.
• Maintains organization and communication in prioritizing, delivering, and documenting patient care.
• Performs multiple tasks in a fast-paced environment while upholding customer service standards.
• Serves as liaison between patients/families and department staff, including greeting and relaying messages.

Skills

Communication

Organization

Interpersonal

Teamwork

Patient care

Education

High school diploma or equivalent

Medical assistant training program

EMT / patient care technician training

Tools

Basic Windows skills

Job description

Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 4:30 PM Worker Sub-Type Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Supports all disciplines within department to provide indirect and direct patient care activities. Proactively supports efforts that result in delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Can perform assigned tasks under the delegation of a physician, advanced practice registered nurse, or physician assistant.

Experience

1 year of experience in the role of medical assistant, patient care tech or equivalent or have completed Medical Assistant Externship at Children's Healthcare of Atlanta.

Preferred Qualifications

1 year experience in pediatrics, including obtaining vitals, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures.

Education

High school diploma or equivalent. Completion of a medical assistant training program from an accredited school or emergency medical technician or hospital or physician office-based training as a patient care technician or equivalent.

Certification Summary

Basic Life Support (BLS) within 30 days of employment.

Knowledge, Skills, and Abilities

• Initial competencies as defined by department must be completed within 3 months of employment.
• Reflects professional image and possesses excellent communication, organizational, interpersonal, and teamwork skills.
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment.

Job Responsibilities

• Assists in basic delivery of patient care as assigned/directed by licensed professional personnel utilizing and integrating age‑appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
• Completes assigned tasks/orders from provider.
• Demonstrates competency during intake process, inclusive of accurate vital signs.
• May be asked to demonstrate competency in, but not limited to, phlebotomy skills, simple medication or vaccine administration, spirometry testing, and performing radiographs under the direction of a physician.
• Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
• Performs multiple, concurrent tasks in frequently stressful and fast‑paced environment while maintaining strong internal and external customer service standards.
• Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
• Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait‑time boards.
• Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
• Demonstrates competencies that incorporate age‑specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1‑5 years), LC = Late Childhood (5‑13 years), A = Adolescent (13‑17 years), AD = Adult, and ALL = all ages.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location

Address 5445 Meridian Mark Rd

Job Family

Other Patient Care

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not‑for‑profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.

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