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Brown University Health seeks a dedicated patient care assistant to support physicians and deliver top-notch patient care at Brown Health Medical Group in Providence, RI. You will assist with direct patient care, perform routine procedures, administer injections, and educate patients on health topics, while upholding confidentiality and safety standards.
The role requires strong customer service, attention to detail, and ability to manage referrals and pre-authorizations, with a day shift on
Assist physicians in providing high-quality patient care, while also exhibiting strong customer service skills to our patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value DifferencesPatient and Community Focus and Collaborate
Assists with direct patient care procedures and related tasks such as: lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planningPerforms routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc.Administers injections including vaccines and medicationsEducates and advises patients on specified medical issues within established parametersSchedules, coordinates, and tracks STAT patient referrals and pre-authorizationsWork quality reports to ensure gaps of care are closed and maintain consistent quality scoresMaintains stock levels for medicines and medical supplies as neededMonitors and audits vaccine refrigeration temperature in line with Department of Health RegulationsPractices safety, environmental and/or infection control methodsComplies with OSHA and DOH standardsComplies with federal and local confidentiality laws, including HIPAA, ensuring patient privacyAdheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial informationProvides superior customer service and outstanding patient careAttend meetings/workshops as they relate to current position and office workflowsPerforms other miscellaneous job-related duties as assigned
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903
Work Type:
m-f 8a-430p
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No