Medical Assistant

Brown University Health; Lincoln (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health in Lincoln, RI seeks a Medical Assistant to support physicians with direct patient care, lab tasks, and pre-visit planning. You will handle chart prep, vital signs, and patient histories while upholding confidentiality and safety standards.

Ties to DOH and HIPAA guidelines, with shifts from 7:45-4:15 or 8:30-5:00, weekdays, 8-hour days. Requires BLS certification and a formal MA training program or related ambulatory experience.

Qualifications

• High school diploma or equivalent required.
• Graduate of a formal Medical Assistant training program of at least nine months or a minimum of three years of Medical Assistant experience in a comparable ambulatory healthcare setting within the last five years.
• Current Basic Life Support (BLS) certification required.
• Ability to read, write, and communicate effectively in English.
• Ability to use a personal computer, scanner, electronic medical record (EMR), and other applicable software applications.

Responsibilities

• Assists with direct patient care procedures and related tasks such as: lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planning.
• Performs routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc.
• Administers injections including vaccines and medications.
• Educates and advises patients on specified medical issues within established parameters.
• Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations.
• Work quality reports to ensure gaps of care are closed and maintain consistent quality scores.
• Maintains stock levels for medicines and medical supplies as needed.
• Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations.
• Practices safety, environmental and/or infection control methods.
• Complies with OSHA and DOH standards.
• Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy.
• Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information.
• Provides superior customer service and outstanding patient care.
• Attend meetings/workshops as they relate to current position and office workflows.
• Performs other miscellaneous job-related duties as assigned

Skills

BLS certification

English communication

EMR proficiency

Professional conduct

Education

Formal Medical Assistant training program (≥9 months)

Medical Assistant experience in ambulatory setting (≥3 years)

Tools

EMR software

Job description

SUMMARY

Assist physicians in providing high-quality patient care, while also exhibiting strong customer service skills to our patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

Core Success Factors

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Assists with direct patient care procedures and related tasks such as: lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planning
• Performs routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc.
• Administers injections including vaccines and medications
• Educates and advises patients on specified medical issues within established parameters
• Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
• Work quality reports to ensure gaps of care are closed and maintain consistent quality scores
• Maintains stock levels for medicines and medical supplies as needed
• Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations
• Practices safety, environmental and/or infection control methods
• Complies with OSHA and DOH standards
• Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy
• Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information
• Provides superior customer service and outstanding patient care
• Attend meetings/workshops as they relate to current position and office workflows
• Performs other miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS

Basic Knowledge, Skills & Abilities

• High school diploma or equivalent required.
• Graduate of a formal Medical Assistant training program of at least nine months or a minimum of three years of Medical Assistant experience in a comparable ambulatory healthcare setting within the last five years.
• Current Basic Life Support (BLS) certification required.
• Ability to read, write, and communicate effectively in English.
• Ability to understand and apply policies, procedures, and protocols.
• Ability to use a personal computer, scanner, electronic medical record (EMR), and other applicable software applications.
• Ability to interact with patients, providers, supervisors, and colleagues in a professional manner.
• Ability to remain calm and respond effectively in emergency situations.
• Demonstrated knowledge and skills necessary to provide care to patients across the lifespan, taking into consideration aging processes, human development stages, and cultural patterns throughout the care process.

Pay Range: $18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: CM-Lincoln-Lincoln Primary Care -6 Blackstone Valley Place - 6 Blackstone Valley Place Lincoln, Rhode Island 02865

Work Type: COMBINATION OF 7:45-4:15 & 8:30-5:00 SHIFTS, M-F

Work Shift: Day

Daily Hours: 8 hours

Driving Required: No