Medical Assistant

Socket.dev; Torrance (CA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Cortica is seeking a Medical Assistant to join our pediatric-focused team. You will assist with patient check-in for both in-person and telehealth visits and support physicians and nurse practitioners with chart prep and between-visit tasks.

The ideal candidate has 2+ years as a Medical Assistant in pediatrics or family practice, strong problem-solving skills, and a collaborative work ethic. The role is based in Torrance, CA and involves onboarding patients and coordinating care.”

Qualifications

• 2+ years Medical Assistant experience in pediatrics or family practice.

Responsibilities

• Assist with check-in of in person and telehealth patients.
• Serve as the primary assistant to physicians and nurse practitioners, including chart preparation and between-visit support.
• Provide neuromodulation education and support to patients per SOPs.
• Order and track labs, genetic tests, and imaging.
• Coordinate medical scheduling and SDRC scheduling.
• Create new patient records and maintain accuracy in EMR.

Skills

Problem solving

Patient care

Communication

Job description

Cortica is looking for a Medical Assistant join our growing team!

We are a rapidly growing healthcare company pioneering a unique, multispecialty approach to the treatment of pediatric neurodevelopmental differences. We serve a variety of patient populations including individuals with autism spectrum disorder, developmental delays, sensory processing disorder, articulation challenges, ADHD, anxiety, cerebral palsy, down syndrome, learning disorders, and more. Our care model, driven by insights and technologies from emerging neuroscience, brings together clinicians from a range of disciplines to design and deliver comprehensive care to children. Because the heart of Cortica's mission is direct patient care, the skill and compassion of our staff are crucial to achieving extraordinary experiences and outcomes for the families we serve.

We believe a great culture attracts great people. We also believe that great culture and great people working together can change the world. Our hopes and dreams are bold and ambitious. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member in every role is instrumental in bringing our mission and vision to life. Cortica is an equal opportunity employer.

What will you do?

• Assist with check in of in person and telehealth patients.
• Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support.
• Provide neuromodulation education and support to patients in accordance with Cortica’s standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation)
• Order and track labs, genetic tests, and imaging.
• Intuit and anticipate needs of medical staff.
• Perform a wide variety of clerical procedures that requires independent judgment, ingenuity and initiative.
• Know how to navigate a complex medical environment.
• Understands the lines of communication, handles communications properly, and is dependable and collaborative.
• Act as a liaison between the patient, and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns.
• Work with staff and understands appropriate scheduling process, willing to learn procedures/patient preps.
• Assist Clinical office staff with scheduling issues in a timely manner.
• Call in prescriptions, and process prescription denials.
• Create new patient records, upload documents, and maintain accuracy in EMR with physical records.
• Coordinate EEG referrals.
• Prepare items for presentations as needed by the medical team.
• Help with special projects and last-minute urgent assignments from leadership.
• Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.).
• Coordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets.
• Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner.
• Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor.

We’d love to hear from you if:

• You have a high cognition for problem solving with a strong sense of preparation and maintaining constant state of readiness.
• You possess 2-years Medical Assistant experience in a patient-facing pediatrics or family Practice setting.

Your Compensation & Benefits

• medical, dental, and vision insurance
• 401Ks with company matching and rapid vesting
• paid holidays and wellness days
• life insurance
• disability insurance options
• tuition reimbursements for professional development and continuing education
• referral bonuses

The base pay range for this opening is $22.12 to $27.64 per hour. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

EOE. This posting is not meant to be an exhaustive list of the role and its duties.