Medical Assistant

nhainc; Toledo (OH); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan with employer match

11 paid holidays

Generous PTO

Job summary

Neighborhood Health Association (NHA) is seeking a Medical Assistant to support providers and staff across administrative and clinical duties. The role involves patient triage, accurate record keeping, and ensuring confidentiality and courteous service to patients.

Training includes knowledge of medical terminology and CPR certification where available. New grads are welcome, and the position offers an excellent hourly rate with full-time schedule, no nights, weekends or holidays.

Qualifications

• Graduate from an accredited Medical Assistant program.
• New grads welcome.
• Current certification in CPR or willingness to become CPR certified.
• Working knowledge of medical terminology.
• Ability to maintain patient confidentiality.
• Experience with medically underserved populations preferred.

Responsibilities

• Assist and support providers and medical staff in clinical and administrative tasks.
• Triage patients and maintain patient records accurately and confidentially.
• Greet and assist patients professionally, ensuring courtesy and respect.
• Supply current demographics for staff, referrals, and billing.
• Follow center policies, safety rules, and HIPAA regulations.
• Participate in QA meetings and related duties as assigned.

Skills

Medical terminology

CPR certification

Education

Graduated from an accredited Medical Assistant program

Job description

Neighborhood Health is a second‑chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs, or related matters—even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process.

Excellent hourly rate of $21.00 per hour!

Full-time - no nights, weekends or holidays!

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.

General Function

Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and support providers and medical staff in the provision of medical care which includes patient triage, and maintaining patient records in an accurate, organized and readily retrievable manner. To ensure all patients and general public are greeted and treated with courtesy and respect. Ensure patient confidentiality when receiving and entering patient information accurately into the system. Supply current demographics needed for medical staff, referrals, billing and UDS.

General Duties

• Serve and protect the patients, medical provider, organization and self by adhering to professional standards; policies and procedures; federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Participates in QA meetings and duties as assigned.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Familiar with the center’s Fire & Disaster plan and the role of the Medical Assistant in that plan.
• Knowledgeable of and adhere to departmental and agency policies.
• Perform related work as required or requested by manager.
• Performs other duties as assigned.

Skills / Qualifications

• Graduate from an accredited Medical Assistant program
• New Grads Welcome.
• Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed)
• Working knowledge of medical terminology
• Shows initiative and ability to use sound judgment in the absence of specific orders.
• Ability to maintain patient confidentiality.
• Must be sensitive to cultural, religious, and ethnic diversity.
• Experience in working with medically underserved preferred.
• Regular, Punctual Attendance is a requirement of this position.

Work Monday through Friday, no nights, weekends or holidays.

We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.

We are a drug free workplace, and an Equal Opportunity Employer.