Medical Assistant

Tennessee Department of Health; Tennessee; On-site; USD 29,000 - 42,000; Full time

Job summary

Tennessee Department of Health in Tennessee seeks a Clinical Support Specialist to provide direct clinical support in a local health clinic under supervision of licensed nurses and providers, following current lab policies, nursing guidelines, and EHR standards.

You will guide patients through visits, take vitals, perform basic screenings, collect specimens, administer vaccines, provide wound care, assist during exams, maintain clinic flow, and uphold infection-control and safety practices.

Qualifications

• Direct clinical support experience preferred.
• Strong communication and documentation skills required.
• Familiarity with lab policies and EHR standards helpful.

Responsibilities

• Guide patients through visits: confirm reason for visit, provide explanations, escort to clinical areas, and serve as chaperone when needed.
• Take vital signs, growth measures, vision/hearing screens, and document thoroughly in the electronic health record at the time of service.
• Perform venipuncture, capillary sticks, point‑of‑care testing, collect/process lab specimens, complete lab requisitions, and follow all quality‑control and specimen‑handling procedures.
• Administer vaccines, TB skin tests, and provider‑ordered medications (IM, SQ, oral, topical, inhalation, eye/ear/nasal), and document accurately.
• Provide simple wound care, dressing changes, EKGs, and spirometry.
• Prepare patients for exams, assist providers during examinations, and collect medical history for provider review.
• Maintain clinic flow and safety: clean and stock rooms daily, follow infection‑control and bloodborne‑pathogen standards, use appropriate PPE, and report safety hazards or incidents promptly.
• Support clinic operations by adopting new workflows/technology quickly, participating in staff meetings and required trainings, and contributing to team‑based problem solving and customer‑focused service.
• Strong communication, customer service, documentation accuracy, and basic clinical skills

Skills

Clinical skills

Communication

Documentation

Tools

EHR software

Job description

Provides direct clinical support in a local health clinic under supervision of licensed nurses and providers, following all current lab policies, nursing guidelines, and EHR standards.

Key Responsibilities

• Guide patients through visits: confirm reason for visit, provide explanations, escort to clinical areas, and serve as chaperone when needed
• Take vital signs, growth measures, vision/hearing screens, and document thoroughly in the electronic health record at the time of service
• Perform venipuncture, capillary sticks, point‑of‑care testing, collect/process lab specimens, complete lab requisitions, and follow all quality‑control and specimen‑handling procedures
• Administer vaccines, TB skin tests, and provider‑ordered medications (IM, SQ, oral, topical, inhalation, eye/ear/nasal), and document accurately
• Provide simple wound care, dressing changes, EKGs, and spirometry
• Prepare patients for exams, assist providers during examinations, and collect medical history for provider review
• Maintain clinic flow and safety: clean and stock rooms daily, follow infection‑control and bloodborne‑pathogen standards, use appropriate PPE, and report safety hazards or incidents promptly
• Support clinic operations by adopting new workflows/technology quickly, participating in staff meetings and required trainings, and contributing to team‑based problem solving and customer‑focused service
• Strong communication, customer service, documentation accuracy, and basic clinical skills