Medical Assistant - Primary Care Clinic

LCMC Health; New Orleans (LA); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

LCMC Health in New Orleans, LA seeks a Clinic Support Specialist to assist with patient intake, vital signs, and clerical tasks in a busy outpatient clinic.

Responsibilities include documenting in the EMR, preparing specimens and coordinating follow-up appointments, while upholding privacy and safety standards per hospital policy.

The role emphasizes professionalism, teamwork, and adherence to infection control practices in support of clinicians and front-desk staff.

Qualifications

• Clinical duties: measure and record vital signs, assist with patient arrival and scheduling, maintain patient comfort.
• Documentation: accurate EMR entries and chart updates per guidelines, maintain patient confidentiality.
• Professionalism and safety: maintain privacy, report issues promptly, follow infection control and safety policies.

Responsabilités

• Assists with patient arrival and scheduling of appointments, and supports clinic staff.
• Documents in patient medical records and retrieves lab/radiology results as needed.
• Maintains clinic equipment, supplies, and room readiness; ensures specimen collection handled safely.

Description du poste

Your job is more than a job.

GENERAL DUTIES

Clinical : Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider. Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic. Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure. Provides for comfort needs of patients with consideration of age and special needs. Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic's end) according to hospital policy. Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately. Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.

Documentation : Documents appropriately in the patient medical record according to established departmental guidelines. Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments. Prepares safety reports when warranted or as directed by the Clinic Manager/designee. Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.

Professionalism and Support : Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff. Consults and keeps clinic manager informed of clinic activities, requirements, and problems. Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis. Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.

Safety and Infection Control : Implements standard and transmission-based precautions, per hospital policy. Ensures patient safety during clinic visits, per hospital policy. Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee. Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.

Clerical Support : Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider