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Pharm.D. | Talent Magnet | Business Growth Catalyst | High-Impact Recruiter | Making Success Non-Negotiable | Strategic Mind, Relentless Execution
Job Title: Medical Assistant
(**contractor may be asked to travel to other offices within scope and radius of the selected location)
Shift: Monday – Friday 8a-5p
- Provide technical support to patients, assist them with the registration process, answer patient questions in person and over the phone, including outreach to patients
- Train local teams on the registration process and support transition of technology systems
- Occasional travel to other office locations to support training events
- Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
- Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team
- Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
- Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
- Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
- Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families
Requirements:
- Standard Health Coach requirement: At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting required
- MUST be proficient doing blood draws and other phlebotomy duties.
- Strong written and verbal communication skills
- Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
- Proficiency in computer technology such as typing, navigating the internet, working with new mobile smartphone applications, and using multiple software systems simultaneously
Certification: Active MA-C in the state of Washington.
Parking: Parking is free within clinic parking lots.
Seniority level
Employment type
Job function
Job function
Health Care ProviderIndustries
Hospitals and Health Care
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