Medical Assistant

Intermountain Healthcare; Syracuse (UT); On-site; USD 28,000 - 39,000; Full time

Job summary

Intermountain Health is seeking a Medical Assistant to provide ambulatory care support under clinician supervision. You will gather visit-related information, assist with patient care, and communicate with patients by phone and in person.

The role requires MA program completion or MA experience, BLS certification, and strong teamwork and computer skills. Clinic hours in Syracuse, UT are provided, with a 40-hour workweek.

Qualifications

• Must have BLS for healthcare providers.
• Successful completion of Medical Assistant Program or 1 year MA experience or RN/LPN license.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively to deliver patient satisfaction.
• Protect PHI and patient privacy.

Responsibilities

• Assist provider to gather information for visit.
• Communicate clearly with patients via phone and in-person.
• Collaborate with cross-functional teams on patient care.
• Demonstrate proficiency in basic Medical Assisting skills.
• Maintain attention to detail and follow-through.

Skills

Professional etiquette & communication

Collaboration / Teamwork

Confidentiality

Customer service

Resolving patient needs

Computer literacy

Time management

Critical thinking

Patient care

Reading

Typing

Manual dexterity

Life Support

Information collection

Accountability

Education

Medical Assistant Program completed

One year Medical Assistant Experience

RN/LPN license

BLS Certification

Tools

EMR systems

Data entry

Word processing

Job description

Job Description:A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.The schedule is as follows:Monday - Thursday 7:45am - 4:45pm & , Friday 9:00am - 12:00pmClinic Hours are Monday - Thursday 7:30am - 5:00pm & Friday 7:30am to 3:00pmEssential FunctionsUnder the direction of the Clinician, the Medical Assistant will provide care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.Responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.The Medical Assistant will work with cross functional teams to collaborate on patient care. Attention to detail and follow through are key components in helping to provide the care that is needed.The Medical Assistant will demonstrate proficiency in basic Medical Assisting skills as well as have experience providing care in an ambulatory setting.SkillsProfessional etiquette and communication.Collaboration / TeamworkConfidentialityCustomer serviceResolving patient needsComputer literacyTime managementCritical thinking/situational awarenessPatient CareReadingTypingManual DexterityLife SupportInformation CollectionAccountabilityMinimum QualificationsCurrent Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to the start date.Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or has a current RN/LPN licenseDemonstrated basic computer skills involving word processing and data entry.Professional manner and strong interpersonal and communication skills.Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.Preferred QualificationsCurrent national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) of the AAMA.Experience in an outpatient clinic or other healthcare setting.Computer literacy in using electronic medical records (EMR) systems and other relevant software.Physical RequirementsOngoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)May be expected to stand in a stationary position for an extended period of time.For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.Location:Syracuse ClinicWork City:SyracuseWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$20.07 - $28.59We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.