Medical Assistant

Intermountain Healthcare; St. George (VT); On-site; USD 2,765,000 - 3,939,000; Full time

Job summary

Intermountain Health seeks a Medical Assistant to support ambulatory clinic care. You will gather patient information for visits, communicate with patients by phone and in person, and work with clinicians and teams to ensure high-quality care. A solid MA program or RN/LPN license, plus BLS, are expected.

Experience in outpatient settings and EMR literacy will help you succeed in this role at River Road InstaCare. The position emphasizes accuracy, confidentiality, and patient-centered service.

Qualifications

• Completion of a Medical Assistant program or RN/LPN license.
• Current BLS for healthcare providers is required before start date.
• Experience in ambulatory or outpatient care is preferred.

Responsibilities

• Assist clinician by gathering information relevant to the patient’s visit.
• Communicate clearly with patients via telephone and in-person interactions.
• Collaborate with cross‑functional teams to support patient care.
• Demonstrate proficiency in basic medical assisting skills in an ambulatory setting.

Skills

Communication

Professional etiquette

Team collaboration

Attention to detail

Computer literacy

Education

Medical Assistant Program

RN/LPN license

BLS certification

MA national certification (RMA/NCMA/CCMA/CMA)

Tools

EMR systems

Microsoft Office / Data entry

Job description

Job Description:A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.Specialty/Clinic: River Road InstaCareLocation: River Road InstaCareHours: 36 hoursEssential FunctionsUnder the direction of the Clinician, the Medical Assistant will provide care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.Responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.The Medical Assistant will work with cross functional teams to collaborate on patient care. Attention to detail and follow through are key components in helping to provide the care that is needed.The Medical Assistant will demonstrate proficiency in basic Medical Assisting skills as well as have experience providing care in an ambulatory setting.SkillsProfessional etiquette and communication.Collaboration / TeamworkConfidentialityCustomer serviceResolving patient needsComputer literacyTime managementCritical thinking/situational awarenessPatient CareReadingTypingManual DexterityLife SupportInformation CollectionAccountabilityMinimum QualificationsCurrent Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to the start date.Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or has a current RN/LPN licenseDemonstrated basic computer skills involving word processing and data entry.Professional manner and strong interpersonal and communication skills.Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.Preferred QualificationsCurrent national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) of the AAMA.Experience in an outpatient clinic or other healthcare setting.Computer literacy in using electronic medical records (EMR) systems and other relevant software.Physical RequirementsOngoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)May be expected to stand in a stationary position for an extended period of time.For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.Location:River Road ClinicWork City:St GeorgeWork State:UtahScheduled Weekly Hours:36The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$20.07 - $28.59We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.