Medical Assistant

Baystate Health; Springfield (MA); Hybrid; USD 29,000 - 44,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Baystate Health is seeking Medical Assistants across multiple locations and specialties to join a collaborative care team. You will support examinations, testing, and procedures while maintaining accurate medical records and ensuring smooth patient flow.

This full-time role offers a career ladder (MA I–IV), a Monday–Friday schedule with no weekends, and a sign-on bonus for eligible external hires. CPR-BLS is required, and a relevant MA program or demonstrated competencies are preferred.

Qualifications

• High School diploma or GED required.
• CPR-BLS from American Heart Association required.
• MA program graduate preferred or demonstrated MA II–IV competencies.

Responsibilities

• Prepare treatment rooms and assist providers during examinations.
• Room patients for intake, obtain vital signs, and document in EHR.
• Perform procedures as approved, including phlebotomy and immunizations.
• Discharge patients and coordinate follow-up appointments.

Skills

CPR-BLS

Patient Care

Vital Signs

Medical Records

Team Collaboration

Education

High School diploma or GED

MA Program Graduate

Job description

**Medical Assistant****Sign On Bonus eligible for Certified/Registered Medical Assistants!**Baystate Health is seeking a Medical Assistants to join our growing healthcare teams. We have a variety of openings in multiple locations and specialties The Medical Assistant role offers the opportunity to work in collaboration with the multi-disciplinary care team to ensure smooth patient transitions, maintain accurate medical records and support providers during examinations, testing and procedures.**Medical Assistant Responsibilities Include:****Patient Intake & History:** Room patients for intake, gather vital signs, review histories, document medications, and complete required site-specific screening forms in the Electronic Health Record.**Clinical & Provider Support:** Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures.**Orders & Documentation:** Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and accurately document all data within established timeframes.**Procedures:** Perform independent procedures as approved by the provider, including EKGs, vision/hearing screenings, and point-of-care testing. Perform phlebotomy and administer immunizations in strict accordance with organization policy.**Patient Discharge & Coordination:** Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments.**Qualifications & Skills:*** High School diploma or GED required* CPR-Basic Life Support of Healthcare Provider required from the American Heart Association requiredThis position is part of a career ladder, and the appropriate level will be determined by the organization.* MAI - Graduate of an accredited MA program preferred **OR**demonstrated competencies of MA I (evaluated by hiring manager) with minimum 1 year experience in a medical office.* MAII - Graduate of an accredited MA program **OR** demonstrated competencies of MA II (evaluated by hiring manager for level hiring for) with minimum 3 years’ current relevant medical assistant experience in a medical practice setting.* MAIII - Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred **OR** demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting **OR** minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III.* MAIV - (Internal career ladder) Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV. Graduate of an accredited MA program and registered/certified by a third-party credential body.Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). **Schedules*** **Job Type:** Full-Time, 40 hours per week* **Shift:** M-Fri, either 8-4:30, 8:30a-5 or 9-5:30* **No weekends or holidays****Benefits That Support You**At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.Depending on eligibility, benefits may include:* **Competitive Pay & Benefits:** Medical, dental, and vision coverage, including local Health New England plans.* **Tuition & Training:** Tuition assistance, CEUs, and professional development opportunities.* **Career Growth:** Clinical advancement, leadership development, and internal career opportunities.* **Regional Opportunities:** Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.* **Retirement:** Retirement savings and employer match.* **Paid Time Off:** Generous PTO for eligible employees.* **Sign-On Bonus:** Up to $2,000.00 for eligible external hires. Sign-on bonuses are paid to external hires only and are not applicable to internal or company transfers, unless otherwise specified. Former employees are eligible after one year post-separation from Baystate Health. Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve. **Education:**GED or HiSET (Required)**Certifications:**Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Medical Assistant - OtherOtherOther**Compensation**Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.Minimum - Midpoint - Maximum$20.79 - $25.36 - $31.91