Medical Assistant

Summit Spine & Joint Centers; Rockingham (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Summit Spine and Joint Centers in North Carolina seeks a friendly medical office assistant to support daily patient flow, record vital signs, and relay information to providers. Responsibilities include charting, medication review, and ensuring HIPAA compliance while delivering excellent customer service.

The ideal candidate has at least 1 year in a medical setting, may hold a CNA/MA certification, and can type 25 wpm with basic computer skills.

Qualifications

• High school diploma or equivalent; some college preferred.
• 1 year of experience in a medical setting; able to type at least 25 wpm; basic computer skills; some medical terminology.
• Certified Nursing Assistant or Medical Assistant certification.

Responsibilities

• Interviews patients, measures vital signs, and records information as required by the department.
• Record information in the patient's chart.
• Reviews medication with patients and records allergies, surgeries, family history, past medical history and social history.
• Relay messages to physicians and return calls to patients.
• Ensures exam rooms are clean, stocked, and ready for patient visits.

Skills

Customer service

HIPAA compliance

Medical terminology

Typing 25 wpm

Multitasking

Education

High school diploma or equivalent

Tools

EMR software

Phone system

Job description

Company Overview

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pain Solutions, PLLC is the North Carolina division of SSJC with over 8 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!

Responsibilities

• Interviews patients, measures vital signs, and other pertinent information as required by the department.
• Record information in the patient's chart.
• Reviews medication with patients and charts all allergies, surgeries, family history, past medical history and social history of the patient.
• Assist with providing educational information and after care instructions during or after visit.
• Gather appropriate documents or signatures necessary to assist the provider in treatment decisions.
• Gather incoming records and make sure that it is recorded in the patient chart at time of the visit.
• Knowledge of basic office equipment (phone, fax, scanner, copy machine).
• Relays clinical instructions /orders to the pharmacy via computer, phone or fax.
• Ensures the exam rooms are clean, stocked, and appropriately set up each day prior to patient visits.
• Contributes to team effort by accomplishing related results as needed.
• Must be able to exercise diplomacy and tact to provide excellent customer service for patients. Practice confidentiality and privacy protocols in accordance with clinic policies and HIPAA requirements.
• Able to use customer service principles and techniques to deal with patients calmly.
• Must be able to multitask and handle other duties that may be assigned.
• Relay messages to physicians and return phone calls to patients.
• Other duties assigned.

Clinic Hours

Wednesday–Friday; Wednesday – Thursday 7:30 a.m. – 5 p.m. and Friday 7:30 a.m. – 12 p.m.

Education

High school diploma or equivalent; some college preferred.

Experience

1 year working in a medical setting; able to type at least 25 wpm; basic computer skills; some medical terminology.

Certification / Training

Certified Nursing Assistant or Medical Assistant.