Medical Assistant

VIPcare; Port Charlotte (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

VIPcare in Port Charlotte, FL is seeking a Medical Assistant to support clinicians in delivering safe, high-quality care to patients 65+. Working under physicians and PAs, you will prepare patients, assist during visits, and support front office operations.

You will perform clinical procedures, document in EMR, manage vital signs, patient education, and coordinate care with preventive services and AWVs. The role requires compassion, attention to detail, and a commitment to Better Health outcomes.

Responsibilities

• Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical history, surgical history, family history, social history, preventive care information in the EMR.
• Measure and document vital signs and other clinical observations.
• Prepare patients and examination rooms for provider visits.
• Assist providers during examinations, treatments, and in-office procedures.
• Explain provider instructions, treatment plans, medications, and follow-up care to patients.
• Provide compassionate, professional service that promotes a positive patient experience.
• Administer medications and perform treatments as directed by the provider and within state regulations.
• Assist with wound care, dressing changes, and other clinical procedures.
• Initiate and monitor IV infusions when trained and permitted by state regulations.
• Perform phlebotomy and prepare specimens for laboratory testing.
• Carry out CLIA-waived laboratory testing and in-office diagnostic tests such as EKGs, vision screenings, and spirometry.
• Complete documentation of encounters, treatments, results, and communications in the EMR.
• Coordinate transitional care outreach and preventive care activities, including AWVs and HRAs.
• Manage front office tasks including calls, greetings, scheduling, registrations, referrals, and med refills.
• Monitor inventory of medical supplies and pharmaceuticals.

Job description

Overview

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

What's Your Why?

Are you looking for a career opportunity that will help you grow personally and professionally?

Do you have a passion for helping others achieve Better Health?

Are you ready to join a growing team that shares your mission?

Why Join Our Team:

At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Responsibilities

Reports To: Office Manager

Position Objective:

The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during patient visits, and supports front office operations. This is a safety-sensitive position that involves direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The MA plays an active role in supporting Medicare Advantage patients within a value-based care model that prioritizes quality outcomes, and preventive care.

Essential Responsibilities:

Patient Care:

• Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical history, surgical history, family history, social history, preventive care information, and other relevant clinical information in the electronic medical record (EMR).
• Measure, document, and report vital signs and other clinical observations.
• Prepare patients and examination rooms for provider visits.
• Assist providers during examinations, treatments, and in-office procedures.
• Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
• Provide compassionate, professional service that promotes a positive patient experience.

Clinical Procedures:

• Administer oral and injectable medications, immunizations, and treatments as directed by the provider and permitted by state regulations.
• Assist with wound care, dressing changes, bandaging, irrigation of eyes and ears, and other clinical procedures.
• Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
• Perform phlebotomy and prepare specimens for laboratory testing.
• Perform CLIA-waived laboratory testing in accordance with established procedures.
• Conduct in-office diagnostic testing, including but not limited to:
• Electrocardiograms (EKGs)
• Vision screenings
• Pulse oximetry
• Peak flow testing
• Oxygen administration as ordered
• Inhalation treatments
• Spirometry
• Perform PT/INR testing using approved equipment (CoaguChek/Coag-Sense) and glucose testing using a glucometer.
• Complete laboratory quality controls and maintain required testing logs.
• Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection prevention standards.

Clinical Documentation & Care Coordination:

• Accurately document patient encounters, treatments, diagnostic results, procedures, supplies utilized, and telephone encounters within the EMR.
• Complete outbound and inbound patient communications, including:
• Appointment reminders
• Medication reminders
• Transitional Care Management (TCM) - Medicare-supported outreach within 2 days of hospital or facility discharge to reduce readmissions and support safe care transitions
• Preventive care outreach
• Support Annual Wellness Visits (AWVs) by preparing Health Risk Assessments (HRAs), updating preventive care records, and ensuring completion of required documentation.
• Assist in patient outreach, scheduling of preventive screenings, and documentation of completed services.
• Care coordination activities
• Maintain patient medical records in accordance with organizational policies and HIPAA requirements.

Administrative & Operational Support:

• Professionally manage front office responsibilities, including:
• Answering incoming telephone calls
• Greeting patients
• Scheduling appointments
• Patient registration and check-in/check-out
• Processing referrals
• Prescription refill coordination
• Routing clinical and administrative inquiries
• Monitor inventory levels of medical supplies, pharmaceutica