Medical Assistant

Jobtailor; Plano (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Jobtailor in Plano, TX is seeking a Medical Assistant to support clinical staff and front desk operations. The role combines patient-facing healthcare duties with administrative tasks to ensure efficient patient flow.

Responsibilities include rooming patients, collecting specimens, coordinating with providers, and maintaining records in compliance with HIPAA and CDC guidelines.

Qualifications

• CPR/BLS certification required or must be obtained prior to start date.
• Phlebotomy and basic lab processing skills preferred.
• Strong communication and patient-service skills are essential.
• Experience in a clinical environment with front-end duties is expected.
• HIPAA compliance and confidentiality awareness are required.

Responsibilities

• Welcoming patients and assisting medical staff to deliver compassionate care.
• Room clinic patients in person or virtually and update patient charts with required information.
• Communicate pertinent patient data to providers and nurses for continuity of care.
• Provide administrative support: greet patients, scheduling, phone management, and payments.

Skills

CPR/BLS

Phlebotomy

Lab processing

Communication

Customer service

Education

High school diploma or equivalent

Job description

Responsibilities

• Welcoming patients, assisting medical staff, and delivering safe, compassionate care
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.
• Maintain confidentiality of all company and patient records. Adhere to HIPAA.

Requirements

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.