Medical Assistant

GoHealth Urgent Care; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their team in a supportive clinical environment. This role emphasizes patient care and collaboration among healthcare professionals, ensuring a positive experience for patients. The ideal candidate will possess strong communication skills and a commitment to customer service, while also being prepared to handle various clinical tasks, from taking vital signs to maintaining infection control. Join a forward-thinking organization that values flexibility and work-life balance, allowing you to thrive in your career without the stress of traditional healthcare settings.

Qualifications

• Strong communication skills and dedication to patient care are essential.
• Graduate of a Medical Assisting Program is preferred.

Responsibilities

• Perform clinical intake, including vital signs and patient history.
• Complete provider orders and maintain clinical supplies.

Skills

Communication Skills

Customer Service

Manual Dexterity

Clinical Skills

Education

High School Diploma

Graduate of a Medical Assisting Program

Tools

Electronic Medical Records (EMR)

Basic Life Support (BLS)

Job description

The Medical Assistant is responsible for ensuring the well-being of patients and providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practice clinicians, front office, and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care.

This role is center-based and requires working in a clinical setting. The noise level is moderate, and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), the ability to use manual dexterity in relation to clinical requirements, and the ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.

Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is [LOCATION], though you may also operate in other local work sites on an as-needed basis.

Job Requirements

Education

• High School Diploma or equivalent, required
• Graduate of a Medical Assisting Program preferred

Work Experience

• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required (or must obtain within 15 months of hire):
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)

Additionally, CPOE certification for order entry is required within two weeks of the start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

Primary Responsibilities:

• Complete provider orders per state and provider regulations
• Perform Clinical Intake with patients to include taking and recording vital signs and patient history
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing, and physicals
• Complete patient referrals and patient callbacks daily
• Proper, concise, and complete EMR documentation and paper-based documentation for all assessments and procedures
• Other duties as assigned such as new models of care and new types of procedures, etc.
• Manage inventory of supplies; restock exam/procedure rooms
• Maintain clinical supplies and equipment and ensure proper storage of biohazards
• Prepare patient rooms, set up instruments and equipment according to protocol
• Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California, please review our California Consumer Privacy Statement here.

About GoHealth Urgent Care

GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland/Vancouver, Texas, and Virginia. All of these positions have one thing in common: flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives. Remote positions are also available.