Position DescriptionThis description identifies the major responsibilities of this position. It is not intended to include all aspects of the position such as additional duties assigned by supervisors and the requirement for flexibility in assigning other staff for the Agency’s overall benefit.Lines of AuthorityThis position has no supervisory responsibilities.This position is supervised by the Medical Assistant Supervisor and Medical Practice Director.Position SummaryThis position promotes and restores patient’s health by maintaining the day-to-day operation of the patent care area; assisting support staff; working with the clinic provider to assure physical and psychological support for patients at the level for which the Medical Assistant was trained and certified. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, participants, the employee performing the task or others.ResponsibilitiesResponsible for rooming patients, which includes, but is not limited to, obtaining vital signs, patient history, medication reconciliation, and setting up for in-office proceduresAdministers medications and immunizations, as ordered by the providerAdministers long-acting injectable prescription medication, as ordered by the providerResponsible for processing telephone messages and facilitating communications between patients and providersResponsible for following prescription refill proceduresAssists the providers with patient education as it pertains to their ongoing health care, and in alignment with the Patient Centered Medical Home philosophyProtects patients and employees by complying with infection control policies and protocols, following medication administration and storage procedures, and controlled substance regulationsPerforms waived testing and other laboratory functions, as ordered by the providerPerforms venipuncture and other procedures at the level for which they are trainedPerforms COVID testing and COVID vaccine administration, as ordered by the providerResponsible for ensuring medication and medical supplies area is stocked through routine inventory and communication with supervisorEnsures exam rooms are stocked with appropriate suppliesResponsible for accurate and timely completion of paperworkResponsible for ensuring progress notes are completed and submitted in the EHR in alignment with agency policyResponsible for prior authorizations for medications and/or medical suppliesEnsures quality patient care in alignment with the Patient Centered Medical Home philosophy through collaboration with the interdisciplinary teamReports communicable disease to County Health Department, as neededWorks with medical secretary and doctor to provide appropriate coverageAssists in emergency situationsCompletes required annual trainings as required by Agency policyOther duties assigned by supervisorQualifications RequiredHS diploma or GED plus Medical Assistant certificate from an accredited programPossess valid driver’s license with acceptable driving record, MVD report, home telephone and reliable transportationFamiliarity with medical terminology and electronic health recordsMust obtain and maintain a fingerprint clearance card and successful completion of a background checkQualifications PreferredBilingual English/Spanish or English/Sign Language.Previous front and back office experience in a primary care settingMental and EmotionalMental and emotional requirements include prioritizing workload, decision-making ability, using sound judgment to field inquiries concerning administrative, clinical and operational concerns and ability to greet and deal effectively with participants, families, staff and community members.PhysicalLong periods of sitting, ability to bend, lift and carry up to 50 poundsAble to operate phone, Fax, copier, and a computerSeries of Hepatitis B shots or declination of same at hireProof of negative TB test or declination of same at hireEncounter occasionally hazards such as, but not limited to, bodily fluids and potentially infectious materialsOccasionally breathing in gases; occasionally in contact with odors and dust