Medical Assistant

Think Whole Person Healthcare Aksarben; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

A local healthcare provider in Omaha seeks a Clinical Staff member responsible for coordinating patient care, performing vital signs, and assisting healthcare providers. Candidates must have a high school diploma, certifications as a Medical Assistant, and ideally one year of experience. The role requires teamwork, effective communication, and adherence to medical protocols.

Qualifications

• Ability to achieve certification as a Medical Assistant (CMA, RMA, etc.) is required.
• Active medication aid certification and BLS/CPR certification from American Heart Association required.
• One year of experience as a Medical Assistant preferred.

Responsibilities

• Coordinate and implement care plans for patients.
• Perform vital signs and document in electronic health record.
• Ensure timely patient flow and relay instructions.
• Assist with special procedures following protocols.
• Maintain cleanliness and stock levels in examination rooms.

Skills

Knowledge of patient care standards

Communication skills

Time management

Medical terminology knowledge

HIPAA privacy rules knowledge

Problem-solving skills

Ability to work under pressure

Independent and team work

Education

High school diploma or GED

Medical Assistant certification (CMA/RMA)

BLS/CPR certification

1 year MA experience with EHR

Tools

Electronic Health Records software

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Core Value Commitment

In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another’s diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration.

Job Summary

The Clinical Staff position is responsible for coordinating and implementing care plans for patients under the direct supervision of a health care provider.

Essential Job Functions

Work with members of the health care team to coordinate patient care services, including preparation of patients for examination or treatment, gathering of information including reason for visit and related patient information. Perform vital signs, height, weight, and screening procedures and document findings in the electronic health record (EHR).

Ensure accurate documentation is maintained, relay instructions to patients, schedule follow-up appointments, and help ensure timely patient flow.

Collect and/or assist providers in collection of specimens, as required, using appropriate protocols. Complete requisitions, label and route specimens according to clinic protocol.

Adhere to infection control standards including, but not limited to, hand hygiene, use of PPE, isolation of patient with known infectious disease, and equipment disinfection/sterilization.

Assist with special procedures and examinations following appropriate protocols such as infection control, universal protocol, and patient identification.

Maintain organization and cleanliness of examination rooms; stock assigned rooms/cupboards and ensure par levels of supplies are maintained. Ensure environmental and waste-conscious protocols are followed.

Complete and monitor required logs for equipment and medication, such as glucometer QC, refrigerator logs, and controlled substance tracking.

Coordinate patient needs by communicating with various service providers throughout the clinic. Remain accountable for information provided via internal communication channels (email, huddles, etc.) by reading and responding in a timely manner.

Answer phone calls and respond to patient messages within set guidelines and timeframes.

Complete medication refills in accordance with clinic protocol.

Knowledge, Skills & Abilities

Knowledge of patient care standards and practices to successfully complete essential job functions.

Knowledge of medical terminology.

Knowledge of HIPAA privacy rules.

Skill in communicating in a professional manner, both verbally and in writing.

Skill in planning, organizing, and time management.

Skill in using a computer and a variety of software, including Electronic Health Records (EHR) software, Word, Excel, Access, and Outlook.

Skill in managing multiple priorities and problem solving.

Ability to work effectively under pressure to meet established goals and objectives.

Ability to maintain high levels of professional and personal integrity.

Ability to convey professional demeanor and sound judgment in dealing with patients’ care, protection of patient privacy, and confidentiality.

Ability to work independently and in a team environment.

Ability to act as a good representative of the company.

Education & Experience

High school diploma or GED required. Ability to achieve certification as a Medical Assistant (CMA, RMA, etc.). An active medication aid, and American Heart Associate BLS/CPR certification required. One (1) year of experience as a Medical Assistant, utilizing electronic Health Records (EHR) preferred.

Working Conditions And Physical Effort

This role operates in a healthcare setting. This position requires frequent standing, walking, and computer work. This position allows employee to moderately vary physical position or activity for comfort.

• Must be able to stand 75% or longer of workday.
• Must be able to walk 15% or longer of workday.
• Must be able to sit 10% of workday.
• Requires ability to lift and maneuver up to 35 pounds occasionally.
• Requires employee to: bend, squat, kneel, and reach above shoulder level occasionally and twist occasionally.
• Requires repetitive use of hands for: simple grasping, fine manipulation, computer use.
• Requires all sensory skills (speech, vision, smell, touch, and hearing) corrected to near normal range.

We are an equal opportunity employer and welcome applications from diverse candidates.