Medical Assistant

AIDS Healthcare Foundation; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Patient Care Specialist 2 to support clinical and administrative functions within our New York healthcare center. The role emphasizes patient care excellence, phlebotomy when required, and efficient front desk operations to ensure smooth patient experiences.

You will participate in cross-functional rotations, assist with referrals, and verify coverage while upholding our mission and values in a fast-paced environment.

Qualifications

• Medical Assistant diploma or certification and CPR certification.
• Experience in clinical and administrative duties preferred.
• Ability to work across multiple healthcare center functions.

Responsibilities

• Perform clinical duties including phlebotomy as needed.
• Handle front office tasks and process patient referrals.
• Identify and verify patient insurance coverage.
• Participate in cross-functional rotations within the center.

Skills

Phlebotomy

Medical assisting

Front desk operations

Insurance verification

Education

Medical Assistant diploma/certification

Job description

A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care.
A PCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. What a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, PCS2s contribute to a positive patient experience, fostering trust and loyalty.
You will be a passionate advocate for our top initiatives.
To be successful as a PCS2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The PCS2 will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing medical assistant clinical functions including phlebotomy, and performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage. By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.
Want to learn what it's like to be a Patient Care Specialsit 2 at AHF? Watch this quick video: Patient Care Specialist 2: Day in the Life!
Licenses/ Certifications: Medical Assistant Diploma or Certification & Valid CPR Certification from an American Heart Association-recognized vendor.