Medical Assistant

AIDS Healthcare Foundation; Miami (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

AIDS Healthcare Foundation in Miami seeks a Patient Care Specialist 2 to support our clinical and administrative operations. The role blends medical assisting with front-office duties to ensure smooth patient flow and high-quality care.

You will perform phlebotomy, assist clinicians, process referrals, verify insurance, and participate in cross-functional rotations with the team. The position requires strong patient service mindset, reliability, and the ability to adapt in a dynamic healthcare

Qualifications

• Phlebotomy experience or certification.
• Experience in medical assistant duties and front-office tasks.
• Ability to work in cross-functional rotations.

Responsibilities

• Perform medical assistant clinical functions including phlebotomy.
• Handle administrative duties: front office, referrals, insurance verification.
• Collaborate with team to ensure patient care and operational efficiency.
• Adapt across clinical, administrative, and front-office roles.

Skills

Phlebotomy

Medical assisting

Front desk

Insurance verification

Cross-functional

Job description

A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A PCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, PCS2s contribute to a positive patient experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a PCS2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The PCS2 will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing medical assistant clinical functions including phlebotomy, and performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage. By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.

Want to know what it's like to be a Patient Care Specialist 2 at AHF? Watch this quick video: Patient Care Specialist 2: Day in the Life!

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