Job Details: Job Location: Los Alamitos, CA 90720, Salary Range: $23.00 - $27.00 Hourly, We are seeking a compassionate, organized, and experienced Multi-Specialty Medical Assistant to join our clinical team. This position includes both front-office administrative and back-office clinical responsibilities and will require regular travel between our Los Alamitos and Long Beach locations.
The ideal candidate is comfortable working in a fast-paced, multi-specialty medical practice, provides exceptional patient service, maintains strong attention to detail, and is able to effectively support both administrative and clinical operations across multiple office locations.
Responsibilities
- Greet and check in patients in a professional and welcoming manner.
- Verify patient demographics, insurance information, and required documentation.
- Schedule and confirm patient appointments.
- Answer incoming calls, route messages, and assist patients with general questions.
- Collect copayments and other patient payments as applicable.
- Assist with referrals, authorizations, prescription requests, and medical record requests.
- Check patients out and coordinate follow-up appointments as directed.
- Prepare patients for examinations, procedures, and treatments.
- Obtain and document patient histories, vital signs, medications, allergies, and other clinical information.
- Assist physicians and providers with examinations and in-office procedures.
- Perform clinical procedures within scope of practice.
- Prepare and maintain exam rooms, supplies, and equipment.
- Collect, prepare, and properly label laboratory specimens.
- Perform point-of-care testing and assist with laboratory procedures as directed.
- Administer medications and injections within scope of practice and applicable regulations.
- Provide patient education and post-procedure instructions as directed by the provider.
- Document patient care accurately and promptly in the electronic medical record (EMR).
- Communicate laboratory and diagnostic results to patients according to provider instructions and office protocols.
- Maintain infection-control, sterilization, and safety standards.
- Monitor and stock clinical and office supplies.
- Coordinate with providers and staff to maintain efficient patient flow.
- Maintain patient confidentiality and comply with HIPAA and applicable healthcare regulations.
- Travel between the Los Alamitos and Long Beach offices as scheduled.
- Assist with maintaining consistent front- and back-office workflows across both locations.
- Perform other administrative and clinical duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Medical Assistant diploma or certificate from an accredited or recognized program preferred.
- Minimum of 1 year of Medical Assistant experience preferred.
- Experience performing both front-office and back-office duties strongly preferred.
- Experience in a multi-specialty medical practice is a plus.
- Knowledge of medical terminology, basic clinical procedures, and standard medical office practices.
- Experience with electronic medical record (EMR) systems and basic computer applications.
- Ability to obtain and document vital signs accurately and assist with in-office procedures.
- Strong patient service, communication, and interpersonal skills.
- Excellent organizational skills with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
- Ability to work effectively with physicians, advanced practice providers, clinical staff, and administrative team members.
- Professional, dependable, and able to maintain patient confidentiality at all times.
- Must be comfortable transitioning between front-office administrative responsibilities and back-office clinical duties based on daily operational needs.
- Must be willing and able to travel between the Los Alamitos and Long Beach locations as scheduled.
- Reliable transportation required for travel between assigned office locations.
- Bilingual skills are a plus, but not required.