Medical Assistant

BEHAVIORAL HEALTH SERVICES INC; Long Beach (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

BEHAVIORAL HEALTH SERVICES INC is seeking a Medical Assistant to perform routine MA duties as part of the treatment team for clients in care. Responsibilities include taking vital signs, monitoring medications, and assisting with withdrawal management within residential settings.

You will document client progress, support health and hygiene needs, and participate in care planning while maintaining confidentiality and safety standards across the facility.

Qualifications

• High school diploma or equivalency is required.
• Completion of an accredited Medical Assistant program is required.
• CPR/BLS/AED/First Aid certification required or plan to obtain within 30 days.

Responsibilities

• Take and record vital signs and assist with toxicology testing.
• Monitor and document medication self-administration and withdrawal symptoms.
• Identify and report changes in client condition or behavior.
• Provide clerical support and maintain charts in order.
• Support with screening, orientation, admission, transfer and discharge of clients.
• Maintain professionalism, confidentiality, and safety standards.

Skills

Bilingual abilities

Communication

Crisis intervention

CPR/BLS/AED/First Aid

Education

High school diploma or equivalency

Accredited Medical Assistant program

Tools

EMR software

Job description

Statement of PurposeThe Medical Assistant (MA) performs routine medical assistant duties as a part of the treatment team to maintain the well-being of clients and integrity of the program.Major Tasks, Duties and ResponsibilitiesReport and record any changes observed in client condition or behavior, including unusual incidents. Identify, report, and assist with the management of emergencies.Take and record accurate vital signs and perform toxicology testing. Chart routine information (e.g., vital signs, client progress, daily activities, etc.). Support clients with health and hygiene needs as indicated per individual plan of care.For MAs assigned to residential programs, make rounds every 30 minutes for 72 hours on withdrawal management clients, document and record withdrawal symptoms.Monitor and document client self-administration of medications. Monitor and document client self-administration of PRN and other medications as ordered by physician.Administer anti-overdose medications as needed and support client access to, and education regarding anti-overdose medications, and document accordingly.Carries out appropriate interventions, including responding to emergencies and performing CPR and/or first aid, and document accordingly.Participate in and contribute to client plan of care, bringing client needs to the attention of the treatment team.Interact with clients to support their participation in the program. May provide educational sessions or other groups for clients within the scope of practice.Assist with screening, orientation, admission, transfer, and discharge of clients. Handle clients’ personal belongings as directed.Provide clerical support as directed by nursing staff and/or supervisors. Keep charts in order with all forms properly identified, uploaded, input, etc.Follow directions of supervisors, treatment team, and other medical personnel. Work as a member of the treatment team, especially in carrying out the client's plan of care.Observe universal precautions, including correct handling of blood borne pathogens, storage of lab specimens, and disposal of infectious wastes.Maintain professional boundaries and standards. Treat clients with respect, care, and concern. Comply with confidentiality requirements at all times. Maintain health and safety standards of facility.Recognize personal biases working within diverse populations. Maintain cultural sensitivity at all times.Maintain familiarity with BHS policies and procedures and other applicable regulations; perform job duties accordingly. Represent BHS well in all contacts.Order inventory, and/or stock supplies in the unit as necessary.Courteously answer phones, appropriately directing calls and taking messages. Make phone calls for clients as approved by lead nurse and/or supervisor.Attend meetings and trainings and participate in committees as assigned. Support with educational training for programs as needed.Other duties as assigned.MA Competencies and Performance ExpectationsAll MAs are expected to hold the below competencies:Ability to complete the above major tasks, duties and responsibilitiesAbility to demonstrate professional judgment and decision-makingAbility to recognize the symptoms and demonstrate knowledge of appropriate treatment associated with substance use disorder and detoxification.Ability to recognize the symptoms and impact of co-occurring conditions, including mental and medical health conditions.Ability to communicate effectively with all involved parties, both verbally and written.Ability to complete identify and respond appropriately to a crisis. Demonstrate appropriate techniques for interventions, including but not limited to medical emergencies, overdose, AMA, behavioral challenges, suicide threats, code green, contraband protocol, etc.Prerequisite QualificationsThe following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.Bilingual abilities may be required within certain BHS programs. CPR/BLS/AED/First Aid certification, maintain in good standing. Medication Management and Overdose Prevention training required within 30 days of employment. Develop computer skills adequate to perform electronic health record/word processing duties within 30 days of employment. EMR system enrollment within 15 days of employment. Annual TB, maintain good standing.High school diploma or equivalency. Demonstrated completion of an accredited Medical Assistant program.Must have valid California driver’s license and liability insurance, if driving a personal/company vehicle on BHS business.Vision, hearing, manual dexterity, and eye-hand coordination must be adequate for the performance of job duties. Able to sit at a desk, use a keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff.