Medical Assistant

Tennessee Orthopaedic Alliance; Knoxville (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee with over 35 locations. Our Medical Assistants support clinical and administrative teams to ensure excellent patient service and smooth clinic operations.

Responsibilities include taking histories, vital signs, preparing patients for exams, assisting with procedures, coordinating tests and surgeries, and maintaining accurate patient records. CPR certification is required.

Qualifications

• Minimum of 1 year experience as a medical assistant.
• Experience in an orthopaedic environment is a plus.
• Exceptional focus on patient experience and compassionate care for patients and families.
• Energetic with the ability to manage patient flow efficiently.
• Flexible and dependable, able to adapt to changing days.
• CPR certification and training.

Responsibilities

• Escort patients from waiting room to exam room.
• Take patient histories, chief complaints, vital signs, and prep for examination.
• Review charts for completeness.
• Prepare equipment and supplies for procedures (aspirations, injections, X-rays).
• Administer injections, remove casts, splints, and dressings as directed.
• Prepare prescriptions as directed by physician.
• Assist with scheduling tests and treatments.
• Coordinate patient surgeries including scheduling, insurance, and pre-certification.
• Respond to patient and payor phone calls.
• Order and maintain supplies and equipment.
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintain affiliations.

Skills

Medical assistant experience

Job description

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, with more than 35 locations across the state. Our commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and Accountability guides how we work and how we care for our patients and communities.

Who We Are Defines How We Care

• Culture: A shared commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and taking accountability for our own actions with the belief that every one of us makes a difference.
• Patient Access: Setting the standard for orthopedic care in Tennessee with access to over 35 locations across the state, including Ambulatory Surgery Centers.
• Patient Experience: Building strong and authentic relationships with our patients and communities by unifying through consistent collaboration to deliver exceptional patient experiences.
• Financial Stewardship: Using sound judgement to make responsible financial decisions; minimizing waste and maximizing value.

Our TOA Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly.

Responsibilities

• Politely escort patients from waiting room to exam room.
• Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.
• Review patient charts and files for completeness.
• Prepare equipment and supplies for clinical procedures such as aspirations,injections, and X-rays.
• Administer injections, remove casts, splints, and dressings as directed by physician.
• Prepare prescriptions as directed by physician.
• Assist with the scheduling of tests and treatments.
• Coordinate patient surgeries including scheduling, insurance coverage and pre-certification for surgeries if needed.
• Respond to patient and payor phone calls.
• Order and maintain clinical and office supplies and equipment.
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintains professional affiliations.

Requirements

• You have at least one year of experience working as a medical assistant. Experience in an orthopaedic environment is a plus.
• You have an exceptional focus on the patient experience. You are passionate about providing excellent care and compassion to our patients and their families
• You are energetic and have an enthusiastic pace at work. You are able to swiftly and accurately manage the flow of patients, without any diminishing focus on patient care.
• You are flexible. You understand that no two days may be the same, and it excites you to adjust to those changes.
• You are dependable. You have the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner
• You are CPR certified and trained.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.