Medical Assistant

Humana / CenterWell; Jacksonville (FL); On-site; USD 43,000 - 56,000; Full time

Job summary

Humana/CenterWell is seeking a Medical Assistant 2 in Jacksonville, FL to be the first contact for patient care, handling clinical duties and administrative tasks onsite.

You will support physicians, perform phlebotomy and vaccine administration, and document in the EMR while following TB screening requirements and CPR certification standards. This is a patient-facing role with TB screening upon hire.

Qualifications

• Completed MA program or 5+ years of relevant experience with provider approval.
• High school diploma or equivalent required.
• CPR certification required.
• TB screening on hire as part of TB program.

Responsibilities

• Discuss symptoms, obtain vitals, administer medications and vaccines.
• Perform phlebotomy, collect specimens, and conduct diagnostic tests.
• Sterilize equipment and maintain examination rooms; document in EMR.
• Collaborate with physicians and APs.
• Deliver direct patient care per active certification.
• Follow policies with some prioritization and timing latitude.
• Adhere to standard procedures with room for interpretation.

Skills

Phlebotomy experience

Bilingual English/Spanish

CPT/ICD coding knowledge

Value-based care knowledge

CPR certification

Education

High school diploma or equivalent

Certified/Registered Medical Assistant

Tools

EMR systems

Job description

# Become a part of our caring community

Medical Assistant 2

As a Medical Assistant 2, reporting to Supervisor, Central Administration, you will be the first contact for patient care, responsible for administrative responsibilities in addition to patient care. Working onsite, you will perform varied activities and moderately complex administrative, operational, and customer support assignments. You will typically work on semi-routine assignments.

As a Medical Assistant 2, you will:

• Perform Clinical responsibilities include discussing symptoms, obtaining vital signs, and administering medications and vaccines. Additional responsibilities involve performing phlebotomy, collecting specimens, and conducting diagnostic screening tests.
• Sterilize and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system.
• Collaborate with Physicians and Advanced Practice Providers.
• Deliver direct patient care dependent on what active certification allows.
• Decisions typically focus on interpretation of area/department policy and methods for completing assignments.
• Work within defined parameters to identify work expectations and quality standards, but has latitude over prioritization/timing.
• Follow standard procedures that allow opportunity for interpretation/deviation.

Required

• Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
• High school diploma or equivalent
• CPR Certified
• This is a patient-facing role and part of our Tuberculosis (TB) screening program. We require TB screening upon hire.

Preferred

• Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
• Phlebotomy experience
• Medication/vaccine administration experience
• 1+ years MA experience
• Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam before foreign language communication

Hours: Monday – Friday, 8:00 AM to 5:00 PM

Location: In-office - Jacksonville, FL

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

# About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.