Medical Assistant

Socket.dev; Hendersonville (TN); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Short and Long Term Disability andLife

Paid Time Off

401K (+ discretionary match)

Quarterly Bonus Plan

Professional Development Program

Success-Driven Environment

Job summary

DelRicht Research is hiring a Medical Assistant for on-site work at our Hendersonville, TN clinics. You will deliver exceptional patient experiences while executing study protocols with accuracy and efficiency.

You will guide patients through the trial process, support recruitment and retention activities, and ensure data is entered promptly into study systems. This full-time role requires a strong service mindset and collaboration with sponsors and teams.

Qualifications

• 1+ years of professional experience in a fast-paced healthcare environment.
• Active RMA, CCMA, CMA, LPN, or RN certificate.
• Bachelor's or Associate's degree preferred.

Responsibilities

• Deliver an excellent patient experience across clinics.
• Ensure visits are completed accurately and per protocol.
• Assist with patient recruitment, enrollment, and retention activities.
• Guide patients through the clinical trials process and ensure attendance of required visits.
• Enter clinical and visit data accurately into required systems.

Skills

Healthcare experience

Active license (RMA/CCMA/CMA/LPN/RN)

Education

Bachelor's or Associate's degree

Job description

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

DelRicht Research has been recognized as a Top Workplace for the last four years! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Medical Assistant's Main Objective

Overall, the Medical Assistant is responsible for delivering an excellent patient experience while driving accurate, efficient study execution across our clinics, ensuring:

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic


• Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols


• Patient recruitment, enrollment, and retention activities are executed with strong focus and follow-through


• Patients are guided through the clinical trials process, ensuring they attend and complete required visits


• Clinical and visit data are entered timely and accurately into required systems and documentation platforms


• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site


• Serve as a reliable point of coordination for internal teams, physicians, sponsors, and research partners involved in active studies


• Help maintain strong physician confidence by staying organized, communicating clearly, and keeping stakeholders informed on patient and protocol updates


• Work proactively in a fast-paced, high-expectation environment, solving problems and helping keep daily operations on track

Skills needed to win:

• Required: 1+ years of professional experience in a fast-paced, high-expectation healthcare environment.


• Required: Active RMA, CCMA, CMA, LPN, or RN certificate


• Preferred: Bachelor's or Associate's degree from an accredited college or university.


• Strong preference for candidates with experience working toward KPIs, metrics, or performance expectations


• This is an onsite Monday-Friday position


• Coffee drinkers preferred. Tea drinkers accepted.

The Right Candidate Will:

• Be self motivated! Energetic! Positive!


• Focus on providing exceptional patient care and creating memorable experiences


• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals


• Believe in high quality and have a high standard of compliance to our study protocols


• Be remarkably organized


• Be skilled at problem solving, planning and being proactive


• Accept ownership of tasks from inception through completion and assume responsibility for personal success

DelRicht Research’s Core Values: Production, Humility, Consistency

Production:

• We deliver on our promises


• We have a bias towards action: we value independent problem solving


• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly


• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude


• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us


• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

• We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy


• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done


• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Team Perks & Benefits at DelRicht Research:

• Medical Insurance, with generous employer paid contributions


• Dental and Vision Insurance


• Short and Long Term Disability and Group Life Coverage


• Paid Time Off that builds throughout your career with the company


• 401K (+ discretionary match/profit sharing)


• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals


• Professional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!


• Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!

Job Type: Full-Time 40+ hrs Location: On-Site in Hendersonville, TN with 20% travel to Smyrna, TN Salary: $55,000-$67,000

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.