Medical Assistant

OneOncology; Hendersonville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennessee Oncology is seeking a Medical Assistant to provide direct, safe patient care under MD/NP/PA supervision. You will support clinical workflows, verify meds and allergies in EMR, assist with procedures, and communicate with patients, ensuring a smooth clinic flow.

Requirements include a Medical Assistant program completion and BLS certification, with room for professional growth in oncology care across multiple community locations.

Qualifications

• High School Diploma or equivalent; graduate of medical assistant program preferred.
• Medical Assistant Certification preferred (CMA/CCMA/NCMA/NRCMA).
• Current BLS provider card within 3 months of hire.
• Experience with EMR and coordination of patient care.

Responsibilities

• Measure patient height/weight and vital signs at visits.
• Screen for pain, distress, and depression scores during visits.
• Complete rooming and escort patients to exam rooms.
• Review/update medications and allergies in EMR at each encounter.
• Prepare patients for examination and maintain efficient provider workflow.
• Process prescription refills per policy and provider direction.
• Communicate lab results and instructions to patients under supervision.
• Assist with procedures/exams as needed (e.g., chaperoning).
• Stock exam/treatment rooms and maintain clinical supplies.

Skills

Multitasking

Policies & procedures

OSHA safety

Computer proficiency

Verbal & written communication

Venipuncture

Customer service

Education

High School Diploma or equivalent

Medical Assistant Training Program

Medical Assistant Certification (CMA/CCMA/NCMA/NRCMA)

Current BLS provider certification

Tools

EMR

MS Office

Job description

Why Join Us?

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Job Description

A clinical position providing patients with direct safe, quality care throughout their treatment and disease process under the direction of the MD or NP/PA (provider) and or the oversight of a direct supervisor (LPN and or RN).

ESSENTIAL FUNCTIONS

• Measures patient height / weight and vital signs.
• Screens for and documents pain, distress, clinical depression scores required for each patient visit
• Completes “rooming” process including escorting patient to exam room
• Reviews/verifies medication lists and preferred pharmacy information with patient for accuracy and enters/ updates information in the Electronic Medical Record (EMR) at each encounter
• Reviews/verifies patient allergies and updates in EMR at each encounter
• Reviews health histories and other assigned historical information with the patient since the last visit and updates in the EMR at each encounter
• Completes all required screening questionnaires and enters data in the EMR
• Prepares patients for examination and or treatment assuring rooms/chairs are turned over in a manner that promotes efficient provider workflow and patient through put
• Reviews need for prescriptions/refills at each encounter
• Manages prescription refill extension requests per Tennessee Oncology (TO) policy, procedure, standards
• Calls in prescriptions/ refills according to TO policies, at the direction of the provider or under the supervision of an LPN/RN
• Calls patients with lab results and verbatim instructions, at the direction of the provider and under the supervision of an LPN/RN
• Assists with telephone triage by screening incoming calls/messages, returns phone calls at the direction of the provider and under the supervision of an LPN/RN adhering to approved protocols/ decision making trees/ algorithms
• Assists with provider performed procedures/exams/acts as a chaperone (i.e., bone marrow biopsies, skin biopsies, etc.)
• Assists in the treatment room with port access, injections, vital signs, comfort rounds, assigning/cleaning chairs, etc.
• Assists with nursing evaluations under the supervision of an LPN/RN
• Prepares and administers approved ID, SQ, IM and or PO medications as ordered by providers and according to TO practice standards and or policies.
• Accesses drug cabinets and assists with completion of daily/weekly/monthly activities under the supervision of an LPN/RN (excluding controlled substance inventory counts)
• Accesses and flushes implanted ports, after competency validation, under the supervision of an LPN/RN
• Collects laboratory specimens (blood, urine, sputum. nasal/oral swabs after competency validation
• Assists with patient education as outlined /approved by the provider or under the supervision of an LPN/RN
• Verifies accuracy of or works collaboratively with front office staff to schedule appointments and or arrange referrals at the direction of a provider or under the supervision of an LPN/RN
• Assists with completing forms for patients (i.e., FMLA, Disability, Prior Approval, etc.) according to TO policies and within scope of practice.
• Assists with insurance prior authorizations for scheduled visits, referrals and or medications
• Stocks exam rooms, treatment room and other clinical areas to meet daily needs
• Prepares and maintains supplies and equipment for clinic
• Informs direct supervisor of clinic needs and concerns related to the work environment
• Participates on committees as requested
• Attends all mandatory in-services and meetings
• Completes all required/assigned training, continuing education, and competency validations on time
• Adheres consistently with TO policies, procedures, standards
• Consistently role models TO code of conduct, mission, and values
• Performs other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Proven ability to multi-task in a fast-paced environment.
• Knowledge of organization policies, procedures systems.
• Knowledge of OSHA requirements for safe handling of blood and body fluids.
• Skill in computer applications.
• Skill in verbal and written communication.
• Skill in gathering and reporting information.
• Skill in venipuncture.
• Skill in professional customer service, i.e., answering phone, greeting patients.
• Ability to work effectively with staff, and other internal and external sponsor and agencies.
• Demonstrates a positive, respectful, empathetic attitude at all times.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting required
• Medical Assistant Certification preferred (CMA, CCMA, NCMA, NRCMA)
• Current TO approved BLS provider card required within 3 months of hire

PHYSICAL REQUIREMENTS

Physical Activity Required: Amount of time None Less than 1/3 (Occasionally) 1/3 to 2/3 (Frequently) More than 2/3 (Regularly)

Standing X Walking X Sitting X Fingering or manual dexterity X Repetitive finger motion X

Lifting or exerting force Up to 50 pounds X Reaching or stretching X Climbing or balancing X Crouching or stooping X

Speaking X Hearing X Seeing (with correction) X

Thank you for your interest in Tennessee Oncology. People like yourself have helped us grow into one of the largest and most influential oncology practices in the country. Our front line heroes are beloved by their patients and families. Caring for cancer patients is a privilege.