Medical Assistant

Heartland Dermatology Center; Hays (KS); On-site; USD 34,000 - 48,000; Full time

Job summary

Heartland Dermatology Center is seeking a Medical Assistant to deliver patient care as part of a healthcare team. You will assist with exams and procedures, gather histories, and ensure accurate documentation.

The role emphasizes patient advocacy, collaboration with clinicians, and ongoing learning of dermatologic practices. Strong communication, CPR certification, and physical capability to assist in a busy clinic are required.

Qualifications

• High school diploma or GED required; Dermtech program certification preferred.
• Active CPR certification required.
• Willing to use nursing skills and learn dermatologic procedures.
• Able to work independently and as a team member.
• Must be able to lift 20 lb and occasionally 50 lb.
• Proficient in basic medical math and accurate documentation.
• Strong communication with patients, providers, and staff.

Responsibilities

• Obtain patient history and perform HPI updates, and review systems.
• Prepare patients for exams and procedures; assist providers.
• Take medication histories and input data into charts.
• Assist with suture removal and post-op wound care instructions.
• Triage calls and manage messages; ensure timely follow-up.
• Document patient visits, orders, and education per protocol.
• Support providers during exams and assist with procedures.

Skills

Attention to detail

Communication skills

Team player

Initiative

Ability to learn derm procedures

Ability to lift 20–50 lbs

Basic medical math

Nursing skills willingness

Education

High school diploma or GED

Dermtech program certification

Tools

EHR system

iPad / clinic devices

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant

Position Summary

Deliver patient care as a medical team member providing the most efficient and highest quality of care possible while maintaining compassion for the patient’s needs. Assist with exams and procedures as directed by the provider. Act as a patient advocate.

PHI Access and Disclosure

It is the policy of our practice that all providers and staff preserve the integrity and confidentiality of protected health information (PHI) pertaining to our patients. To ensure that staff members have the necessary medical and PHI to provide the highest quality medical care possible, they will have access to the patient’s medical chart, demographic information, and, when necessary financial information. The staff member must sign a Confidentiality Agreement before receiving access to this information

Primary Responsibilities

• Obtain a history of present illness/concerns, obtain HPI and any updates
• Perform a review of systems with the patient
• Prepare patients for examination and/or procedures
• Take past medical, family, medication, allergy, and social history and update at eachvisit
• Complete patient notes, chief complaint, review of systems, scribing exam , scribing assessment , and scribing the treatment plan as outlined by the provider. Input and verify information for MIPS to ensure favorable results
• Perform suture removals, and provide instructions on post-op wound care
• Take phone calls and return phone messages, triaging patients as necessary
• Work faxesin a timely manner
• Assistteammates in managing their workload effectively. Offer to help with tasks or assignments when possible. Collaborate with team toidentifyways to distribute workload and delegate as appropriate
• Stay up to date on current best practices and new medications
• Assistpatient to the exam room, bathroom, or mode of transportation as necessary
• Other duties as assigned
• Provide education and support to patients and their families. Help patients make informed decisions surrounding their care and treatment plans
• Input medications and prescriptions as ordered by the provider. Provide medication education to the patient as appropriate
• Complete re-fill requests
• Contact patients with benign/no treatment needed pathology results
• Administer medication and treatments as ordered by the provider using the Five Rights of Medication Administration
• Contact patients with malignant or pre-malignant pathology results and schedule follow-upsprocedures and appointments.
• Execute closed loop communication when collaborating with outside providers/specialists
• Mix and draw up medications including anesthetic, methotrexate, 5-FU, IMSteroidsand others according to clinic policy and provider orders
• Perform phototherapy treatments per clinic protocols and as directed by prescribing provider

Assist Providers

• Assistthe provider during the examination asrequired
• Enter prescriptions as directed by the provider
• Assistin obtaining prior authorization forspecialtymedicationin accordance withclinic workflows
• Prepare surgical supplies and equipment for surgeries and procedures
• Complete specimen collection for lab testing, and document accordingly
• Assistprovider with biopsies,surgeriesand procedures
• Prepare for outreach/satellite clinics
• Perform temperature and quality control checks as instructed by CLIA officer
• Complete all documentation and scribing for patient visits and patient communication
• Complete iPledge designee, confirmation, register, andassistin counseling patients as instructed by provider

Other Duties

• Clean and prepare the exam room after each patient visit
• Prepare instruments for sterilization andutilizeautoclave as directed by manufacturer . Perform weekly and monthly autoclave maintenance
• Restock exam , surgical, and treatment areas. Report items that need to be re-ordered
• Keep all work areas clean and organized, including shared areas
• Empty and wipe down trash receptacles, both contaminated and non-contaminated
• Remove biohazards/sharps containers from exam rooms following OSHA guidelines for packaging and disposal
• Vacuum and sweep flooring as needed
• Wash,foldand put away laundry
• Prepare specimens for courier pick up and complete associated logs and documentation
• Assistwith answering incoming phone calls to the clinic
• Attend regular staff meetings and provide feedback as neededregardingpolicies and procedures
• Act as a champion of positive change within the clinic. Foster and model the behaviors that reflect and support the desired group culture for the organization. Constructively offer feedback to the clinical team when there is incongruence with behaviors and the desired culture
• Otherdutiesas assigned by lead nurse

Job Qualifications

• High school diploma or GED
• Active CPR certification
• Willing to use nursing skills
• Willing to learnnumerousdermatologic procedures
• Willing to work independently yet closely with others as a team player
• Able to take initiative
• Possess strong attention to detail
• Able to communicate effectively (verbally and in writing) with patients, providers,and staff
• Able to learn and perform procedures and tasks as listed in the job description
• Must be capable of lifting and carrying 20 lbs , and occasionally up to 50 lbs
• Must be proficient in using basic medical math skills
• Problem-solving and use of reasoning skills to make discriminating judgments knowing right from wrong
• Have legible handwriting
• Dress according to guidelines in personnel manual
• Must be capable of utilizing EHR for medical documentation on both desktop and tablet platforms
• Successfully complete dermtech program and obtain certification

Equipment Used:

• Office equipment such as computers, printers, copiers, phones, fax machines, calculators, computer software, iPad, instrument sterilizer, UVB machine, blu -light machine, medical instruments, electric exam chairs, blood pressure cuff, and other not mentioned office and medical equipment.