Medical Assistant

8350 Oak Street Health MSO LLC; Harwood Heights (IL); On-site; USD 53,038,000 - 111,586,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is hiring a Medical Assistant to join our care teams in delivering high-touch primary care. You will greet and room patients, assist providers, take vitals and reviews medications, and support care coordination across the clinic.

Experience with EMR systems is required; a CPR certification and Phlebotomy Certification are preferred. Fluency in Spanish or other community languages is a plus, and US work authorization is required.

Qualifications

• EMR experience and proficiency required.
• Phlebotomy Technician Certification preferred.
• US work authorization required.
• Fluency in Spanish, Polish, Russian or other community languages preferred.

Responsibilities

• Greet and room patients efficiently to maintain timely flow.
• Assist provider during visits and perform routine procedures.
• Take vitals, chief complaints and review medications.
• Conduct patient screenings per protocols and stock exam rooms.
• Perform waived laboratory tests and schedule diagnostic tests.
• Support care teams and participate in clinic operations.

Skills

Spanish language proficiency

EMR experience

US work authorization

Fluency in other languages

Education

CPR Certification

Phlebotomy Certification

Tools

EMR system

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Role Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistants are an important part of our Care Teams. High levels of flexibility, commitment, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants will be expected to assist in assessing patients’ health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaints and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, Provider and/or protocol, provides telephonic support to patients
• Under direction of an RN or Provider, offer MA appropriate 'visits', including but not limited to: administering vaccinations, performing procedures, ABI, spirometry, EKGs, etc. (depending on local laws and regulations)
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with the application of durable medical equipment
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

What are we looking for?

• No Medical Assistant experience required
• CPR Certification required
• If < 1 year Medical Assistant experience, certification required prior to hire
• Certification preferred for those with >1 year Medical Assistant experience
• EMR experience and proficiency required
• 2+ years of experience working with geriatric patients is preferred
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
• US work authorization
• Someone who embodies being 'Oaky'

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 03/06/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.