Medical Assistant

Family Health Centers of Southwest Florida Inc; Fort Myers (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Family Health Centers of Southwest Florida Inc in Fort Myers, FL, is seeking a Medical Assistant to provide clerical and clinical support. The role covers patient triage through vital signs, assisting providers, and completing procedures, with accurate charting in the electronic health record system.

The candidate should have a high school diploma or GED, completion of a Medical Assistant program with certification preferred, and at least 2 years of ambulatory care experience.

Qualifications

• High school diploma or GED required or equivalent.
• Completion of a Medical Assistant program with certification preferred.
• Minimum 2 years experience as a Medical Assistant in ambulatory care.

Responsibilities

• Provide clerical front office services including patient registration and appointment setting.
• Provide patient care including vitals and prep for visits.
• Charting and documentation in the medical record.
• Maintain patient data for statistics as required.
• Educate patients about health care.
• Assist with lab specimen collection.
• Perform treatments such as nebulizers, injections, EKGs, venipunctures.
• Assist with minor surgical procedures and aseptic technique.
• Prepare, administer, and record medications as directed.
• Operate and maintain infection control and room sterilization.
• Obtain information from hospital or lab as ordered.
• Set up exam rooms and restock supplies.
• Complete WIC forms as required.
• Use electronic health record system to document orders.
• Perform other duties as assigned.

Skills

Strong organizational skills

Interpersonal skills

Typing 35 wpm

Medical terminology

Multitasking

Cash handling

Cultural sensitivity

Patient empathy

Infection control

Medical records knowledge

Education

High school diploma or GED

Medical Assistant training program with certification preferred

Tools

Electronic health record system

Job description

Description

POSITION DESCRIPTION:

Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs/medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (prescriptions) as requested by providers, as well as other routine clinical assignments. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

DETAILED DUTIES AND RESPONSIBILITIES:

• Provide clerical services in the front office as required to include patient registration, cashier, and appointment setting.
• Provide patient care (obtaining vital signs, ascertaining primary problem, preparing patient for provider visit.
• Charting on patient medical record/documentation and record keeping. Knowledge of correct medical record format.
• Track and register patient data for statistical purposes, as required.
• Assess and responds to patient's needs and educates patients regarding health care.
• Assists in obtaining lab specimens.
• Performs special patient treatments as directed, including administration of nebulizers, injections, EKGs, venipunctures, etc.
• Assists with minor surgical procedures. Demonstrates knowledge of aseptic technique and infection control.
• Prepares, administers and records medications, as directed by the provider.
• Communicates effectively with other staff members and displays appropriate use of medical terminology.
• In accordance with universal precautions, equip examination rooms, clean rooms, instruments, and sterilize same, according to proper procedures.
• Obtains information from hospital or lab as ordered by physician.
• Disposes of infected material in the proper manner, utilizing red bag container.
• Sets up exam rooms for following day's operation, inventorying and restocking supplies as needed.
• Completes WIC forms, as required.
• Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Performs other duties, as assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

• Good organizational skills.
• Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff.
• Computer literate with good typing skills, 35wpm.
• Working knowledge of medical terminology.
• Ability to manage multiple tasks simultaneously.
• Ability to work accurately with cash and receipts and with attention to detail.
• Ability to exhibit cultural sensitivity, patient empathy and respect.
• Skill in operating medical equipment and performing simple lab tests.
• Ability to seek out assistance and information when necessary.
• Competent infection control skills and knowledge.
• Working knowledge of medical records and electronic health record system

TRAINING AND EXPERIENCE:

• High school diploma, G.E.D. or equivalent training and experience.
• Documentation of completion of a Medical Assistant training program with certification preferred.
• Minimum of 2 years experience as a Medical Assistant in ambulatory care.

SPECIAL REQUIREMENTS:

• CPR Certification preferred.
• Bilingual skills English/Spanish preferred.
• Prior computer operation experience, medical systems preferred.