Medical Assistant

GoHealth Urgent Care; Fair View (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Legacy Health and GoHealth Urgent Care are seeking a Medical Assistant to support urgent care operations in the Portland area. The role involves patient registration, vitals, specimen collection, and preparing exam rooms under the supervision of a provider.

Requirements include a High School Diploma, MA program completion preferred, BLS at hire, MA certifications (CCMA/CMA/RMA/NCMA/NRCMA) or equivalent, and front desk experience is a plus. Equal opportunity employer.

Qualifications

• High School Diploma required
• Graduate of Medical Assisting Program preferred
• BLS required at hire (ARC or AHA)
• Certifications: CCMA CMA RMA NCMA NRCMA or NCCT/AMT accepted within 15 months of hire
• Alternative: Nursing/EMT/CNA credentials accepted at hire

Responsibilities

• Register patients, verify insurance, and collect required paperwork
• Process co-pays and schedule appointments
• Coordinate referrals to specialists
• Answer patient questions and keep them informed of status
• Prepare patients for examination and document medical history
• Perform vital sign assessments and point-of-care testing as needed
• Maintain exam rooms and supply inventory
• Maintain medical records and scanning of charts
• Handle daily communications and reception duties
• Assist with daily opening/closing procedures and end-of-day reconciliation
• Follow QA/QC logs and equipment maintenance

Skills

Medical assistant duties

Typing speed

MS Word

MS Excel

Detail oriented

Communication skills

Cultural sensitivity

Education

High School Diploma

Medical Assisting Program graduate preferred

BLS Certification required

CCMA CMA RMA NCMA NRCMA certification or equivalent

Nursing (LPN/RN) or EMT/CNA accepted at hire

Tools

Electronic Medical Records (EMR)

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel.

Legacy Health, one of the nation's leading health care providers, and
GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Portland area.
At
Legacy Health
-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!
The
Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Job Requirements

Education

• High School Diploma required
• Graduate of a Medical Assisting Program preferred

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association.
• One of the following certifications is required (or must obtain within 15 months of hire):
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.