Medical Assistant

Jobtailor; Dover (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

BrightView is seeking a Medical Assistant to deliver high-quality patient care within a multidisciplinary setting. You will perform vital signs, TB testing, blood draws, and assist with lab procedures under supervision, while maintaining EMR documentation and smooth patient flow.

The role requires excellent communication, empathy, and the ability to collaborate with diverse teams. Proficiency in MS Office and HIPAA compliance is essential, with prior MA experience preferred.

Qualifications

• Excellent verbal and written communication skills.
• Empathetic and compassionate to support patients' recovery journey.
• Competent at working with a diverse population in a multidisciplinary healthcare environment.
• Natural problem solver with a sense of urgency to meet patient needs.
• Team-player able to collaborate in dynamic healthcare settings.

Responsibilities

• Follow policies to provide high-quality patient care.
• Plan, assess, intervene, and evaluate patient needs using medical skills.
• Perform lab procedures under supervision and ensure accurate specimens.
• Complete vital signs, TB testing, and blood draws.
• Maintain EMR documentation and ensure timely patient flow.
• Communicate with teams regarding patient appointments and care coordination.
• Attend required meetings and participate in center-team collaborations.

Skills

Communication

Empathy

Problem Solving

Team Collaboration

Adaptability

Education

High School Diploma or equivalent

Tools

EMR Systems

MS Office

Job description

• Follow established treatment program policies and procedures to provide high-quality patient care
• Adhere to current medical standards and practices
• Plan, assess, intervene, and evaluate patient needs using medical skills
• Perform laboratory procedures in accordance with best practices under appropriate supervision
• Complete patient vital signs, TB testing, and blood draws
• Facilitate timely and efficient patient flow throughout visits
• Perform assigned administrative duties supporting patient flow
• Prepare specimens for shipping
• Maintain laboratory supply inventory and a sanitary, organized work environment
• Provide input on treatment philosophy, treatment services, and patient care
• Communicate with teams regarding patient appointments
• Attend required meetings, huddles, and center-team collaborations
• Consult team members on lab testing, results, and patient issues
• Collect laboratory specimens accurately and in compliance with federal and state regulations
• Review, post, and disseminate laboratory results
• Complete timely and comprehensive documentation in Electronic Medical Records (EMR)
• Maintain new and existing patient accounts, including insurance and billing information

Requirements

• High School Diploma or equivalent
• 2+ years of prior medical assistant experience preferred
• Excellent verbal and written communication skills
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
• Competent at working with a diverse population of colleagues and patients
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment
• Adaptable and agile within a dynamic work environment
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes
• Familiarity with MS Office software (Outlook, Teams, Word, etc.) preferred
• BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
• Familiarity with HIPAA and 42-CFR Part 2 desired
• Prior experience with harm reduction a plus

Core Competencies

Demonstrates expertise in patient care through adherence to medical standards, effective communication, and collaboration in a multidisciplinary healthcare environment. Proficient in laboratory procedures, documentation in Electronic Medical Records (EMR), and maintaining compliance with regulatory requirements.

Highest-signal resume keywords

• Patient Care
• Laboratory Procedures
• Electronic Medical Records (EMR)
• Communication Skills
• Compliance with HIPAA

ATS Optimization Keywords

Hard Skills

• Laboratory Procedures
• Patient Vital Signs
• TB Testing
• Blood Draws
• Documentation in EMR

Soft Skills

• Excellent Communication
• Empathy
• Problem Solving
• Team Collaboration
• Adaptability

Industry Keywords

• Patient Flow
• Compliance
• HIPAA
• 42-CFR Part 2
• Harm Reduction

Tools & Technologies

• MS Office
• Electronic Medical Records (EMR)