Medical Assistant

AMERICAN INTERNAL MEDICINE PC; Dearborn (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

American Internal Medicine PC in Dearborn, MI seeks a dedicated Assistant to support daily clinic operations at the front desk. You will greet patients, manage check-in/out, answer phones, schedule appointments, and maintain patient records with accuracy.

This full-time on-site role requires strong organization, effective communication, and a patient-centered service approach within a collaborative healthcare team.

Qualifications

• Strong organizational and time-management skills for a busy clinical setting.
• Clear and professional communication with patients, families, and staff.
• Proficiency with basic computer applications and learning EHR or practice management systems.
• Attention to detail and accuracy in data entry and scheduling.
• Customer service mindset with a calm, empathetic approach.
• Ability to maintain confidentiality and comply with privacy standards.
• High school diploma or equivalent required; prior healthcare office experience preferred.
• On-site full-time availability in Dearborn, MI (Livonia reference in description).

Responsibilities

• Greet patients and manage check-in and check-out procedures.
• Answer phones in a courteous and timely manner.
• Schedule and confirm appointments.
• Update patient records.
• Handle basic administrative tasks such as filing, data entry, and document preparation.
• Coordinate communication between patients, clinical staff, and external partners.
• Maintain a clean and organized front office area.

Skills

Organizational skills

Time management

Professional communication

Computer literacy

Data entry

Customer service

Confidentiality compliance

On-site availability

Education

High school diploma or equivalent

Tools

Electronic health records

Practice management software

Job description

Company Description American internal Medicine is a healthcare organization dedicated to providing high-quality, patient-centered medical services to the Dearborn, MI community. The team focuses on delivering compassionate care, efficient service, and a positive experience for every patient. American Internal Medicine values collaboration, professionalism, and continuous improvement in clinical and administrative practices. Team members are encouraged to contribute ideas that enhance patient care and streamline operations. The organization offers a supportive environment where staff can grow their skills and build a meaningful career in healthcare.
Role Description The Assistant role at American Internal Medicine is a full-time, on-site position based in Dearborn, MI. In this role, the Assistant supports daily clinic operations by greeting patients, managing check-in and check-out procedures, and answering phones in a courteous and timely manner. The Assistant helps schedule and confirm appointments, update patient records, and handle basic administrative tasks such as filing, data entry, and document preparation. This role may also include coordinating communication between patients, clinical staff, and external partners, as well as maintaining a clean and organized front office area. The Assistant works closely with the healthcare team to ensure efficient workflow and a positive experience for patients and visitors.
Qualifications

• Strong organizational and time-management skills to handle multiple tasks and priorities in a busy clinical setting.
• Clear and professional communication skills, including the ability to interact effectively with patients, families, and medical staff.
• Proficiency with basic computer applications and the ability to learn electronic health record or practice management systems.
• Attention to detail and accuracy in data entry, scheduling, and maintaining patient information and documentation.
• Customer service mindset with a calm, empathetic approach when supporting patients and resolving routine issues.
• Ability to maintain confidentiality and adhere to healthcare privacy and compliance standards.
• High school diploma or equivalent required; prior experience in a medical office or healthcare setting is preferred.
• Reliability in attendance, willingness to work on-site full-time in Livonia, MI, and readiness to support the clinical team as needed.