Medical Assistant

GoHealth Urgent Care; Concord (NC); Hybrid; USD 26,000 - 33,000; Full time

Job summary

GoHealth Urgent Care in Concord, NC is seeking a Medical Assistant to support urgent care providers with clinical and administrative tasks. You will handle patient intake, vitals, testing, injections, and EMR documentation in a fast-paced environment.

The role requires a Medical Assisting program completion or MA certification, BLS at hire, and strong communication skills. On-site, full-time position with competitive pay and benefits.

Qualifications

• Must be a Medical Assistant or graduate of Medical Assisting program.
• Strong typing and computer skills, proficient with MS Word/Excel.
• Excellent written and verbal communication, able to work with diverse populations.

Responsibilities

• Register patients, verify insurance, and collect co-pays.
• Record medical history and vital signs; perform point-of-care testing.
• Prepare exam rooms, update EMR, and manage administrative tasks.

Skills

Medical Assistant duties

Typing

MS Word & Excel

Communication skills

Education

High School Diploma

Medical Assisting Program

Tools

EMR systems

Cash handling

Job description

## Medical AssistantApply: Poplar Tent - Concord, NC: Full time: Posted Yesterday: JR112510It's fun to work in a company where people truly BELIEVE in what they are doing!*We're committed to bringing passion and customer focus to the business.*# **Medical Assistant****Pay Range:** $19.00 – $24.25 per hour## ## **About Us**Novant Health and GoHealth Urgent Care have partnered to deliver high‐quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners.## ## **Position Summary**The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‐quality, customer‐focused experience in a fast‐paced care setting.## ## **Essential Functions*** Register patients, verify insurance, and collect co-pays* Schedule appointments and coordinate specialist referrals* Respond to patient inquiries and provide care status updates* Communicate patient flow and assist with patient preparation* Record medical history and obtain vital signs* Perform point-of-care testing (flu, strep, ECG)* Perform phlebotomy and administer injections* Prepare, clean, and restock exam rooms* Update EMR and scan documents* Answer phones and manage administrative tasks* Conduct patient follow-up and maintain reception area* Complete opening and closing procedures, including cash-out* Conduct daily equipment checks and submit repair tickets* Perform additional duties as assigned## ## **Knowledge, Skills & Abilities*** Proficiency in Medical Assistant duties* Strong typing and computer skills* Proficient with Microsoft Word and Excel* Detail oriented with strong task management* Excellent written and verbal communication skills* Ability to work effectively with diverse populations* Strong team collaboration skills## ## **What We Offer*** Career advancement opportunities, including leadership and clinical education pathways* EMR training and mentorship from market leadership and providers* Competitive compensation with monthly bonus program* 5 weeks of paid time off* Comprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer match## ## **Requirements*** High School Diploma required* Graduate of a Medical Assisting Program preferred* Basic Life Support (BLS) certification required at hire (AHA or ARC)## ## **Certification Requirements (for candidates with less than 3 years of MA experience)**One of the following certifications is required:* CCMA – Certified Clinical Medical Assistant (NHA)* CMA – Certified Medical Assistant (AAMA or CHP)* RMA – Registered Medical Assistant (AMT, AAH, or ARMA)* NCMA – National Certified Medical Assistant (NCCT)* NRCMA – Nationally Registered Certified Medical Assistant (NAHP)## ## **Certification Alternatives**### **Experience-Based Pathway (no MA certification at hire)**Candidates may qualify with:* A minimum of **3 years of Medical Assistant experience**, AND* **At least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care setting****Note:** Individuals hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment.### ### **Alternative Credentials Accepted at Time of Hire*** Graduate of an accredited Nursing Program, LPN, or RN* EMT (National Registry of Emergency Medical Technicians)* Paramedic (National Registry of Emergency Medical Technicians)* CNA – Certified Nursing Assistant## ## **GoForward**Joining our team means access to modern clinical tools, innovative facilities, and meaningful opportunities to grow your career in a collaborative and supportive environment.