Medical Assistant

GoHealth Urgent Care; Charlotte (NC); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

5 weeks paid time off

401(k) with employer match

Monthly bonus program

Medical, dental, vision, disability, 1

Job summary

GoHealth Urgent Care in Charlotte, NC is seeking a Medical Assistant to support urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, room preparation, and EMR documentation.

This role emphasizes patient-focused care in a fast-paced setting, with responsibilities ranging from registering patients to conducting point-of-care testing and maintaining exam rooms. A strong team orientation and attention to detail are essential.

Qualifications

• Proficiency in Medical Assistant duties.
• Strong typing and computer skills.
• Proficient with Microsoft Word and Excel.
• Detail oriented with strong task management.
• Excellent written and verbal communication skills.
• Ability to work effectively with diverse populations.
• Strong team collaboration skills.

Responsibilities

• Register patients, verify insurance, and collect co-pays.
• Schedule appointments and coordinate referrals.
• Record medical history and obtain vital signs.
• Perform point-of-care testing (flu, strep, ECG).
• Perform phlebotomy and administer injections.
• Update EMR and scan documents.

Skills

Medical duties

Typing

Computer skills

MS Word

MS Excel

Communication

Teamwork

Diversity awareness

Education

High School Diploma

Medical Assisting Program

BLS Certification

Tools

EMR software

Job description

## Medical AssistantApply: Mountain Island - Charlotte, NC: Full time: Posted Today: JR111590It's fun to work in a company where people truly BELIEVE in what they are doing!*We're committed to bringing passion and customer focus to the business.*# **Medical Assistant****Pay Range:** $19.00 – $24.25 per hour## ## **About Us**Novant Health and GoHealth Urgent Care have partnered to deliver high‐quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners.## ## **Position Summary**The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‐quality, customer‐focused experience in a fast‐paced care setting.## ## **Essential Functions*** Register patients, verify insurance, and collect co-pays* Schedule appointments and coordinate specialist referrals* Respond to patient inquiries and provide care status updates* Communicate patient flow and assist with patient preparation* Record medical history and obtain vital signs* Perform point-of-care testing (flu, strep, ECG)* Perform phlebotomy and administer injections* Prepare, clean, and restock exam rooms* Update EMR and scan documents* Answer phones and manage administrative tasks* Conduct patient follow-up and maintain reception area* Complete opening and closing procedures, including cash-out* Conduct daily equipment checks and submit repair tickets* Perform additional duties as assigned## ## **Knowledge, Skills & Abilities*** Proficiency in Medical Assistant duties* Strong typing and computer skills* Proficient with Microsoft Word and Excel* Detail oriented with strong task management* Excellent written and verbal communication skills* Ability to work effectively with diverse populations* Strong team collaboration skills## ## **What We Offer*** Career advancement opportunities, including leadership and clinical education pathways* EMR training and mentorship from market leadership and providers* Competitive compensation with monthly bonus program* 5 weeks of paid time off* Comprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer match## ## **Requirements*** High School Diploma required* Graduate of a Medical Assisting Program preferred* Basic Life Support (BLS) certification required at hire (AHA or ARC)## ## **Certification Requirements (for candidates with less than 3 years of MA experience)**One of the following certifications is required:* CCMA – Certified Clinical Medical Assistant (NHA)* CMA – Certified Medical Assistant (AAMA or CHP)* RMA – Registered Medical Assistant (AMT, AAH, or ARMA)* NCMA – National Certified Medical Assistant (NCCT)* NRCMA – Nationally Registered Certified Medical Assistant (NAHP)## ## **Certification Alternatives**### **Experience-Based Pathway (no MA certification at hire)**Candidates may qualify with:* A minimum of **3 years of Medical Assistant experience**, AND* **At least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care setting****Note:** Individuals hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment.### ### **Alternative Credentials Accepted at Time of Hire*** Graduate of an accredited Nursing Program, LPN, or RN* EMT (National Registry of Emergency Medical Technicians)* Paramedic (National Registry of Emergency Medical Technicians)* CNA – Certified Nursing Assistant